Equifax Immigration Case Management vs Immigence OS
Equifax Immigration Case Management
equifax.comImmigence OS
immigence.caSide by side
| Figure | Equifax Immigration Case Management | Immigence OS |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Immigration Software | 7.4 (#13) | 7.5 (#11) |
| Headquarters | Atlanta, Georgia, United States | Mississauga, Ontario, Canada |
| Purpose | The cloud-based case management product is designed for immigration law firms, nonprofit organizations, and employers. | Immigence OS is an immigration practice platform for Canadian RCICs, immigration lawyers and firms that combines case management, intake, documents, billing and AI tools. |
| Security | Equifax’s ICM walkthrough says multifactor authentication is available for law firm, HR, and foreign national system users through an authenticator app. | The site describes Canadian-hosted infrastructure, PIPEDA-aligned privacy practices, encryption at rest and in transit, role-based access and audit logs. |
| Support | Equifax’s product materials direct customers experiencing integrator installation errors to IT support or Equifax ICM Support. | The pricing page lists email and live chat support among its feature categories, and says onboarding is guided by its onboarding team. |
Plans
Equifax Immigration Case Management
- Equifax Immigration Case Management (Edge)Priced on request
Immigence OS
- EnterprisePriced on request
- ProfessionalPriced on request
- StarterPriced on request
In their own words
Equifax Immigration Case Management
Equifax Immigration Case Management is a cloud-based system for immigration law firms, nonprofit organizations, and employers. Its Edge version includes a customizable client web portal, and Equifax says the service stores more than 7 million Foreign National Records. Case work uses electronic forms, smart questionnaires, and predefined or customizable workflows, with alerts for tasks needing attention. Reports can cover deadlines, milestones, case metrics, and employee performance. Outlook Integrator uploads emails and attachments into client files, while Word Integrator merges case data into document templates. Both require Windows desktop Microsoft Office and do not support Office web apps. A Chrome E-File extension transfers data to government systems including ETA-9141, DS-160, ETA-9035, H-1B Registration, and ETA-9089. Acuity can exchange appointment information with Edge calendars when API access is included. Pricing is listed in a Service Order and is available on request.
Immigence OS
Immigence OS has no write-up on Specifiction yet; its figures are above.