eSentire MDR vs LevelBlue MDR

eSentire MDR combines the Atlas platform with managed detection and response, including 24/7 security operations center coverage and human response. Atlas AI investigates and adds context to alerts to support triage, while eSentire’s Threat Response Unit hunts for threats across customer telemetry. The service includes incident response, containment, remediation and unlimited incident handling. Atlas can investigate alerts from any source through its REST API, with custom integrations available for sources outside its standard menu. Endpoint detection and response supports customer-provided CrowdStrike, SentinelOne, Microsoft Defender for Endpoint or Palo Alto technology. Atlas Enhanced includes 90-day log retention; Atlas Elite includes 365 days. Professional and Enhanced technical support is available during business hours, while Elite technical support and security support for incidents and investigations are available 24/7. Listed packages cover 10 to 250 users; larger organizations or unusual requirements are directed to sales. Atlas Professional is $17 a month, Enhanced is $24 a month and Elite is $28 a month, billed annually as specified for 10 users. Required Launch & Optimization Services cost $2,500 a year.

LevelBlue MDR is a managed detection and response service that processes alerts from security tools to identify credible threats and help organizations respond. It provides global threat monitoring and response 24/7/365 while using customers’ existing security infrastructure. Its detection approach looks beyond indicators of compromise for behavioral threats that security technologies may miss. LevelBlue describes AI-enabled, context-based incident investigation, followed by containment and mitigation under client-driven response protocols; the service acts as an extension of the customer’s team. LevelBlue Fusion gives users a web portal and mobile app for viewing threats and taking action. MDR can correlate alerts across multiple cloud providers and on-premises infrastructure as one logical environment. The listed partners include Microsoft, CrowdStrike, Splunk, Palo Alto Networks, AWS, Google Cloud, and Cisco, among others. LevelBlue says each client is onboarded in 10 days or less. Its SpiderLabs team includes more than 1,000 security consultants, threat hunters, incident responders, forensic investigators, and researchers. The company lists security frameworks and certifications including ISO/IEC 27001, SOC 2 Type II, FedRAMP, PCI DSS, HIPAA, and ISO 27701, but says product-specific details should be confirmed with sales. Pricing is by request.