eSentire MDR vs Red Canary MDR

eSentire MDR combines the Atlas platform with managed detection and response, including 24/7 security operations center coverage and human response. Atlas AI investigates and adds context to alerts to support triage, while eSentire’s Threat Response Unit hunts for threats across customer telemetry. The service includes incident response, containment, remediation and unlimited incident handling. Atlas can investigate alerts from any source through its REST API, with custom integrations available for sources outside its standard menu. Endpoint detection and response supports customer-provided CrowdStrike, SentinelOne, Microsoft Defender for Endpoint or Palo Alto technology. Atlas Enhanced includes 90-day log retention; Atlas Elite includes 365 days. Professional and Enhanced technical support is available during business hours, while Elite technical support and security support for incidents and investigations are available 24/7. Listed packages cover 10 to 250 users; larger organizations or unusual requirements are directed to sales. Atlas Professional is $17 a month, Enhanced is $24 a month and Elite is $28 a month, billed annually as specified for 10 users. Required Launch & Optimization Services cost $2,500 a year.

Red Canary MDR is a managed detection and response service covering endpoints, identities, cloud environments, and other connected security sources. Experts monitor, investigate, and help respond to threats around the clock. Detection uses behavior-based methods, threat intelligence, and threat hunts to identify suspicious activity. Customers can follow investigations in a unified timeline showing a threat’s root cause, scope, and impact. Response combines automated actions with human-led work, including remediation by Red Canary experts. Integrations span endpoint, network, cloud, identity, SaaS, and other security data, with examples including AWS, Microsoft, CrowdStrike, and Palo Alto Networks. Alerts can be sent to SIEM, SOAR, or ITSM platforms. The Security Data Lake stores MDR or other raw data for a retention period selected by the customer. Red Canary describes the service as complementing an existing SOC. Its Trust Center lists ISO 27001, ISO 27701, and SOC 2 Type II, plus annual audits, penetration testing, disaster recovery, and vulnerability disclosure practices. Current product documentation identifies it as Zscaler MDR. Pricing is on request.