ETHERFAX vs Phaxio
ETHERFAX
etherfax.net
Phaxio
phaxio.comSide by side
| Figure | ETHERFAX | Phaxio |
|---|---|---|
| Price from | — | $2/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Fax APIs | 8.4 (#5) | 7.6 (#19) |
| Spec score · eFax Software | 8.4 (#10) | 7.4 (#20) |
| Document formats | Engage supports PDFs, Microsoft Office documents, images, and text files for faxing. | The FAQ lists DOCX, PDF, TIFF, JPG, TXT, HTML, and PNG as supported file types. |
| Integrations | ETHERFAX lists integrations including Epic, Hyland OnBase, Microsoft 365, Google Workspace, Microsoft Teams, Canon, Ricoh, Xerox, and Lexmark. | Barcode data can be posted to an application, and outgoing faxes can include metadata such as order numbers, user IDs, or patient record numbers. |
| Product | ETHERFAX provides cloud faxing and intelligent document workflows for healthcare, U.S. government, and enterprise organizations. | Phaxio provides an API for sending and receiving faxes through software applications. |
| Support | Standard support is available Monday through Friday, 9 a.m. to 8 p.m. Eastern Time, excluding holidays; 24-hour support is available for an additional fee. | The FAQ directs users with questions to [email protected]. |
Plans
Phaxio
- Caller Name$0.01, paid once
- US & Canada faxing$0.07, paid once
- International faxing$0.10, paid once
- Phone number$2 a month
In their own words
ETHERFAX
ETHERFAX provides cloud faxing and document workflows for healthcare organizations, U.S. government agencies, and enterprise teams. Its Engage web application supports sending, receiving, and managing faxes in shared workspaces, with centralized administration, audit logs, and reporting. It handles PDFs, Microsoft Office documents, images, and text files. Flow uses AI to capture incoming documents, classify and extract information, then route them to an EHR or another system of record. Engage can also summarize documents and show sender information and an overview to help with review. ETHERFAX offers virtual fax numbers, inbound and international faxing, and a web API for document delivery. Listed integrations include Epic, Hyland OnBase, Canon, Ricoh, Xerox/Lexmark, Microsoft 365, Google Workspace, and Microsoft Teams. Security measures include encryption, two-factor authentication, and in-network routing. Compliance offerings vary by environment: HealthCloud is described as HIPAA and HITRUST CSF certified in a SOC 2-compliant environment, while government services meet FedRAMP High standards. Standard support is limited to weekdays during stated Eastern hours; 24-hour support costs extra. Pricing is available by contacting ETHERFAX or a partner.