| Price from | $82/mo | $99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Usability Testing Software | 8.5 (#5) | 9.1 (#2) |
| Company | Ethnio says it is based in Pasadena, California, and its timeline says the founder began building it in 2007. | Maze identifies Jonathan Widawski as CEO and co-founder and says more than 60,000 teams use Maze. |
| Integrations | Listed integrations include Qualtrics, Slack, Google Calendar, Zoom, Microsoft Teams, Google Meet, DocuSign, Adobe Sign, SurveyMonkey, Snowflake, API, and webhooks. | Listed integrations include Figma, FigJam, Slack, Jira/Confluence, Miro, Notion, Google Calendar, Google Meet, Microsoft Teams, Zoom, Office 365, Outlook.com, Amplitude and AI tools. |
| Security | Ethnio says it is SOC 2 Type 1 and Type 2 certified and stores customer data in AWS US West (Oregon). | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. |
| Support | The pricing page lists Pro support by dedicated team email with a four-hour response time and Enterprise support via Slack, Zoom, and email with a dedicated CSM and two-hour response time. | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. |
| Trial limits | The free trial requires no credit card and includes up to two team members, one admin, two collaborators, 10 AI translations, and incentive payments that prompt for a credit card. | During the trial, accounts can create up to 3 studies and add up to 5 team members; some features, including SSO and AI-moderated studies, are excluded. |
