| Price from | $82/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Usability Testing Software | 8.5 (#5) | 7.2 (#43) |
| Integrations | Listed integrations include Qualtrics, Slack, Google Calendar, Zoom, Microsoft Teams, Google Meet, DocuSign, Adobe Sign, SurveyMonkey, Snowflake, API, and webhooks. | The maker lists integrations including Slack, Teams, Jira, Figma, FigJam, and Miro. |
| Purpose | Ethnio is a participant recruiting and management platform built for Research Ops. | UserZoom helps teams create digital experiences using human insight and UX research. |
| Security | Ethnio says it is SOC 2 Type 1 and Type 2 certified and stores customer data in AWS US West (Oregon). | The UserZoom page describes the platform as SOC 2 Type II certified and GDPR- and HIPAA-compliant. |
| Support | The pricing page lists Pro support by dedicated team email with a four-hour response time and Enterprise support via Slack, Zoom, and email with a dedicated CSM and two-hour response time. | The Ultimate plan offers optional Premier Support with 30-minute Power Sessions, while Ultimate+ includes Premier Support+ with a dedicated consultant and one-hour Power Sessions. |
