Ballpark From $125/mo 9.2 Visit 
UserZoom
usertesting.com
Spec sheet
- Purpose
- UserZoom helps teams create digital experiences using human insight and UX research.Read 11 Oct 2026 · usertesting.com
- Integrations
- The maker lists integrations including Slack, Teams, Jira, Figma, FigJam, and Miro.Read 11 Oct 2026 · usertesting.com
- Security
- The UserZoom page describes the platform as SOC 2 Type II certified and GDPR- and HIPAA-compliant.Read 11 Oct 2026 · usertesting.com
- Support
- The Ultimate plan offers optional Premier Support with 30-minute Power Sessions, while Ultimate+ includes Premier Support+ with a dedicated consultant and one-hour Power Sessions.Read 11 Oct 2026 · usertesting.com
- Analysis
- Analysis features include automated transcripts, synced playback, timestamped notes, and automatically generated charts and visualizations.Read 11 Oct 2026 · usertesting.com
- Data residency
- UserZoom customers can choose EU or US data residency for new accounts on all plans; session data is stored in the selected region.Read 11 Oct 2026 · help.usertesting.com
- Fair usage
- For unlimited unmoderated studies, the fair usage policy specifies up to 15 participants for qualitative UX studies and up to 100 for quantitative UX studies, with a 20-minute maximum study length unless otherwise agreed.Read 11 Oct 2026 · usertesting.com
- Moderated studies
- Teams can collaborate during moderated sessions in a virtual observation room hidden from participants.Read 11 Oct 2026 · usertesting.com
- Recruitment
- The platform offers a global participant network, partner networks, and customers’ own audiences, with more than 200 demographic filters.Read 11 Oct 2026 · usertesting.com
- Reporting
- Users can share findings through video clips, highlight reels, and quotes.Read 11 Oct 2026 · usertesting.com
- Study sharing
- Users can invite audiences through live intercepts or share study links by email, text, Slack, and social media.Read 11 Oct 2026 · usertesting.com
- Study types
- Studies can test ideas, designs, prototypes, websites, campaigns, and competitive brands using methods including usability tests, surveys, and information architecture testing.Read 11 Oct 2026 · usertesting.com
Plans and prices
Advanced Priced on request Request pricing AI-generated Insight Summaries · Participant panel across 60+ countries · Moderated and unmoderated tests · Unlimited workspaces · Integrations with Slack, Teams, Jira, Figma, FigJam, Miro Read 11 Oct 2026 · usertesting.com
Ultimate Priced on request Request pricing Everything in Advanced · AI-generated test creation · AI-powered analysis · Card sorting and tree testing · Secure prototype hosting · Optional Premier Support Read 11 Oct 2026 · usertesting.com
Ultimate+ Priced on request Request pricing Everything in Ultimate · Team-based Unlimited plan · Figma plugin · Custom insights services · Premier Support+ Read 11 Oct 2026 · usertesting.com
Where Specifiction places it
- Usability Testing Software#43 of 527.2
- User Testing#21 of 257.2
- User Experience Software#30 of 337.2
