Maze vs UserZoom
Maze
maze.co
UserZoom
usertesting.comSide by side
| Figure | Maze | UserZoom |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Usability Testing Software | 9.1 (#2) | 7.2 (#43) |
| Spec score · User Testing | 9.1 (#2) | 7.2 (#21) |
| Spec score · User Experience Software | 9.0 (#4) | 7.2 (#30) |
| Integrations | Listed integrations include Figma, FigJam, Slack, Jira/Confluence, Miro, Notion, Google Calendar, Google Meet, Microsoft Teams, Zoom, Office 365, Outlook.com, Amplitude and AI tools. | The maker lists integrations including Slack, Teams, Jira, Figma, FigJam, and Miro. |
| Security | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. | The UserZoom page describes the platform as SOC 2 Type II certified and GDPR- and HIPAA-compliant. |
| Support | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. | The Ultimate plan offers optional Premier Support with 30-minute Power Sessions, while Ultimate+ includes Premier Support+ with a dedicated consultant and one-hour Power Sessions. |
Plans
UserZoom
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request