eTip vs Grateful

eTip is a digital tipping and tip-management platform for hospitality and service businesses, available on Android, iOS, and the web. Guests scan a QR code to tip without downloading an app. Managers configure pools and splits by individual, room, shift, department, or custom criteria. Employees can receive payouts through debit cards, ACH, PayPal, Venmo, Cash App, or an eTip card. The platform provides automated IRS-compliant reporting, payroll-ready exports, transaction audit trails, and real-time dashboards. Listed payroll integrations include ADP, Workday, UKG, and Dayforce; POS integrations include Toast, Agilysys, Micros, Square, and Aloha. Customizable CSV files cover unlisted systems. Businesses can white-label the interface and guest experience. Employees can view tips, transactions, and reviews and initiate payouts. Pricing is on request; there is no free plan.

Grateful provides direct tipping and tronc compliance services for hospitality businesses. Allocation rules can be set once and applied across shifts, team members and sites; different venues can use different rules managed from a central dashboard. Independent troncmaster oversight is intended to help schemes operate in line with HMRC requirements. Employees can view tronc earnings in the app, with a breakdown of distribution calculations, although Peer to Peer earnings are not visible on the platform. Customers can tip workers directly to their accounts without cash or business administration. STASH splits tips and tronc payments between spending and an FSCS-protected savings account, and is included with every Grateful customer at no additional cost. Tronc data can flow into payroll through API integrations including Xero, Sage and Fourth. Listed integrations and partnerships include 3SPOS, Bizimply, Deputy, Epos Now, Fourth Hospitality, Harri, Kobas, Oracle Simphony, Toast and workforce.com. Grateful is available on Android and the web. Pricing for tronc and compliance depends on the service and is available on request. Direct tipping has a small incremental transaction fee charged to the customer, with no business cost.