Etisia vs HeroMed
Etisia
etisia.comHeroMed
heromed.onlineSide by side
| Figure | Etisia | HeroMed |
|---|---|---|
| Price from | $12/mo | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 3 | 9 |
| Spec score · SMS Appointment Reminder Software | 8.1 (#7) | 7.8 (#10) |
| Calendar integration | The service connects to Google Calendar to read appointment events and update the calendar when clients cancel through a link. | Practitioners can subscribe to a private iCal feed in Google Calendar, Outlook or Apple Calendar; the feed is one-way out of HeroMed. |
| Security | Etisia says Google Calendar data is protected with TLS 1.2+ encryption in transit, encryption at rest, and controlled access procedures. | The platform describes itself as POPIA, HIPAA and GDPR-aware and lists role-based access, audit trails, encryption in transit and at rest, and daily backups. |
| Support | The Team plan includes setup help and priority support, and the site offers live chat and a contact page. | HeroMed says a real human replies to new enquiries within one business day and existing customers can contact support through the in-app help panel. |
Plans
HeroMed
- WhatsApp & SMS$15 a month
- Booking Hero$19 a month
- AI Invoicing Hero$49 a month
- Solo$49 a month
- Team$99 a month
- AI Reception Hero$149 a month
- AI Marketing Hero$249 a month
- Practice$249 a month
- EnterprisePriced on request
In their own words
HeroMed
HeroMed is web-based AI medical practice management software for medical and allied-health clinicians. It brings scheduling, patient records, clinical notes, billing and AI tools together with patient CRM, digital intake and consent, team workflows, patient communications, branding and security features. Its AI Scribe drafts structured consultation notes and supports ICD-10 coding; practitioners review, correct and sign each note. Core AI also supports real-time South African medical scheme EDI claims, remittances and reconciliation. Practices can connect WhatsApp to the diary and patient records through the official WhatsApp Business API, using a dedicated number in their Twilio account. A private iCal feed can be viewed in Google Calendar, Outlook or Apple Calendar, but calendar changes do not return to HeroMed. The platform lists role-based access, audit trails, encryption and daily backups, and describes itself as POPIA, HIPAA and GDPR-aware. Plans start at $49/month, with a 14-day trial that includes full access and requires no credit card.