Etisia vs Rivvi
Etisia
etisia.comRivvi
rivvi.aiSide by side
| Figure | Etisia | Rivvi |
|---|---|---|
| Price from | $12/mo | $79/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · SMS Appointment Reminder Software | 8.1 (#7) | 7.7 (#13) |
| Security | Etisia says Google Calendar data is protected with TLS 1.2+ encryption in transit, encryption at rest, and controlled access procedures. | Rivvi states it has SOC 2 Type II and HIPAA safeguards, and that the BAA is e-signed in the app before patient data moves. |
| Support | The Team plan includes setup help and priority support, and the site offers live chat and a contact page. | The integrations page lists [email protected] for questions, and the security page lists [email protected] for security reports and questionnaires. |
Plans
In their own words
Rivvi
Rivvi is an AI workspace for healthcare organizations that answers questions from team files and connected sources, retains organizational memory, and performs approved tasks. Teams can upload spreadsheets up to 50MB for analysis and draft reports, charts, and lists; documents and PDFs can be added in chat. Paid plans include calls, texts, and website chat, with transfer to a person during calls. Integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach, plus 23 clinical and research sources. Rivvi does not write to EHRs, though users can export EHR lists and upload them. The company states that it has SOC 2 Type II and HIPAA safeguards, encrypted PHI storage, role-based permissions, MFA, private-by-default sharing, approval checks, and PHI action logs. Agents do not diagnose, prescribe, or override clinical judgment. Chat follows the user’s language; voice supports Spanish and 30 more languages.