etwi vs SweetProcess
etwi
etwi.ioSweetProcess
sweetprocess.comSide by side
| Figure | etwi | SweetProcess |
|---|---|---|
| Price from | — | $41.25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Standard Operating Procedure Software | 7.3 (#16) | 8.0 (#8) |
| Spec score · SOP Software | 7.3 (#23) | 7.9 (#13) |
| Headquarters | Tallinn, Estonia | Germantown, Maryland, United States |
| Integrations | An etwi article says content generated in KaizenUp can be transferred into etwi.io. | SweetProcess connects with more than 1,000 apps through its API or Zapier. |
| Purpose | etwi is a platform for creating, updating, and managing digital SOPs and work instructions to support employee development. | SweetProcess documents processes, procedures and tasks in one place for growing businesses. |
| Security | The pricing page says customer data is stored in a separate secured database, the system uses SSL, and data is backed up daily. | SweetProcess says data is encrypted in transit using SSL technology and encrypted at rest in the database. |
| Support | The listed plans include email support, and the company says it can help implement the TWI system and methodology. | SweetProcess provides email and phone support, including guided tours. |
Plans
SweetProcess
- Monthly Plan$99 a month
- Small Team Plan$495 a year
- Yearly Plan$990 a year
In their own words
SweetProcess
SweetProcess gives growing businesses a place to document processes, procedures, and tasks. Its knowledge bases can be public or private, with search, feedback forms, and tracking. SweetAI can create policies and procedures from a document title, while documented procedures can also become assigned tasks with completion tracking. Teammates can suggest changes for managers to approve, and collaboration can happen in real time.
The service connects to more than 1,000 apps through its API or Zapier. It offers SSO through SAML or Active Directory, SCIM identity management, and two-factor authentication. SweetProcess says data is encrypted in transit using SSL and at rest in the database. Its mobile app supports completing tasks offline and syncing them when connectivity returns. Email and phone support, including guided tours, are available. SweetProcess is paid, with a 14-day trial and no free plan. The Monthly Plan is $99 a month for up to 10 users; each additional user costs $5/month. Annual plans are also listed.