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SweetProcess

sweetprocess.com

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Spec score 8.0 #8 of 22 in Standard Operating Procedure Software

What it is

SweetProcess gives growing businesses a place to document processes, procedures, and tasks. Its knowledge bases can be public or private, with search, feedback forms, and tracking. SweetAI can create policies and procedures from a document title, while documented procedures can also become assigned tasks with completion tracking. Teammates can suggest changes for managers to approve, and collaboration can happen in real time.

The service connects to more than 1,000 apps through its API or Zapier. It offers SSO through SAML or Active Directory, SCIM identity management, and two-factor authentication. SweetProcess says data is encrypted in transit using SSL and at rest in the database. Its mobile app supports completing tasks offline and syncing them when connectivity returns. Email and phone support, including guided tours, are available. SweetProcess is paid, with a 14-day trial and no free plan. The Monthly Plan is $99 a month for up to 10 users; each additional user costs $5/month. Annual plans are also listed.

Spec sheet

Purpose
SweetProcess documents processes, procedures and tasks in one place for growing businesses.Read 1 Oct 2026 · sweetprocess.com
Integrations
SweetProcess connects with more than 1,000 apps through its API or Zapier.Read 1 Oct 2026 · sweetprocess.com
Security
SweetProcess says data is encrypted in transit using SSL technology and encrypted at rest in the database.Read 1 Oct 2026 · sweetprocess.com
Support
SweetProcess provides email and phone support, including guided tours.Read 1 Oct 2026 · sweetprocess.com
Headquarters
Germantown, Maryland, United StatesRead 28 Sep 2026 · sweetprocess.com
AI documentation
SweetAI can automatically create policies and procedures from a document title.Read 1 Oct 2026 · sweetprocess.com
API access
SweetProcess provides API and webhook access at no additional cost to all businesses.Read 1 Oct 2026 · sweetprocess.com
Authentication
Two-factor authentication is available for SweetProcess accounts.Read 1 Oct 2026 · sweetprocess.com
Collaboration
Teammates can suggest improvements while managers can approve them, with real-time collaboration available.Read 1 Oct 2026 · sweetprocess.com
Identity management
It offers SSO using SAML or Active Directory and SCIM for user identity and access management.Read 1 Oct 2026 · sweetprocess.com
Knowledge base
It supports public or private knowledge bases with search, feedback forms and tracking.Read 1 Oct 2026 · sweetprocess.com
Offline access
The mobile app lets users complete tasks without internet access and sync when connectivity returns.Read 1 Oct 2026 · play.google.com
Task management
Procedures and processes can be turned into actionable tasks that are assigned and tracked.Read 1 Oct 2026 · sweetprocess.com

Plans and prices

Monthly Plan $99 a month monthly up to 10 users · $5/month for each additional user Read 1 Oct 2026 · sweetprocess.com
Small Team Plan $495 a year annually only up to 5 users · $50/year for each additional user Read 1 Oct 2026 · sweetprocess.com
Yearly Plan $990 a year annually up to 10 users · $50/year for each additional user Read 1 Oct 2026 · sweetprocess.com

Every SweetProcess plan and price →

Strong points and limits

Strong points

  • Public or private searchable knowledge bases
  • Procedures can become assigned, tracked tasks
  • More than 1,000 app connections
  • Offline task completion on mobile
  • API and webhook access at no additional cost

Limits

  • No free plan
  • Monthly Plan costs $99 a month
  • Additional monthly users cost $5/month

Who it suits

SweetProcess suits growing businesses that need to document procedures and assign related work. It may also suit teams that need approval workflows, offline mobile task completion, or identity-management options.

Verdict

SweetProcess combines process documentation with task assignment, approvals, and completion tracking. Its trial and several pricing plans offer options, but there is no free plan.

Where Specifiction places it

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