Knowby vs SweetProcess
Knowby
knowby.co
SweetProcess
sweetprocess.comSide by side
| Figure | Knowby | SweetProcess |
|---|---|---|
| Price from | $3/mo | $41.25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Standard Operating Procedure Software | 9.1 (#1) | 8.0 (#8) |
| Headquarters | LinkedIn gives Sydney, New South Wales as headquarters, with a listed Sydney address at 6 O'Connell Street. | Germantown, Maryland, United States |
| Integrations | Knowby says it gathers data ready to integrate with other systems, but the page does not name specific integrations. | SweetProcess connects with more than 1,000 apps through its API or Zapier. |
| Purpose | Knowby is a cloud-based platform for creating and delivering step-by-step instructions where and when they are needed. | SweetProcess documents processes, procedures and tasks in one place for growing businesses. |
| Support | Knowby provides troubleshooting support requested through its platform; support excludes training, installation, development, data recovery, and on-site services unless otherwise agreed. | SweetProcess provides email and phone support, including guided tours. |
Plans
Knowby
- Public knowbys$0.02, paid once
- Early Adopter Special$3 a month
- Knowby Pro$5 a month
- Private knowbys$5 a month
SweetProcess
- Monthly Plan$99 a month
- Small Team Plan$495 a year
- Yearly Plan$990 a year
In their own words
Knowby
Knowby is a cloud-based platform for creating and delivering step-by-step instructions at the point of use. A knowby combines images or video with text, and instructions automatically translate into more than 140 languages. AI Guide Creation turns a process into a step-by-step guide. Instructions can be opened with a QR code; public knowbys can be viewed by anyone with a link without a Knowby account. Knowby says instructions work without Wi-Fi. The platform includes approval workflows, completion tracking, version control, and an audit trail for procedures. It runs on Android, iOS, and the web. Knowby describes its audience as frontline workers and teams such as field technicians, plant operators, maintenance teams, office staff, and contractors. Private knowbys cost $5 per user per month and include unlimited creation and all features. Public knowby views cost $0.02 on a paid plan. A 30-day trial is available, but there is no free plan. Knowby says subscriptions have no minimum user count or lock-in contract and can be cancelled at any time.
SweetProcess
SweetProcess gives growing businesses a place to document processes, procedures, and tasks. Its knowledge bases can be public or private, with search, feedback forms, and tracking. SweetAI can create policies and procedures from a document title, while documented procedures can also become assigned tasks with completion tracking. Teammates can suggest changes for managers to approve, and collaboration can happen in real time.
The service connects to more than 1,000 apps through its API or Zapier. It offers SSO through SAML or Active Directory, SCIM identity management, and two-factor authentication. SweetProcess says data is encrypted in transit using SSL and at rest in the database. Its mobile app supports completing tasks offline and syncing them when connectivity returns. Email and phone support, including guided tours, are available. SweetProcess is paid, with a 14-day trial and no free plan. The Monthly Plan is $99 a month for up to 10 users; each additional user costs $5/month. Annual plans are also listed.