Skip to content
SPECIFICTION
Get listed

Knowby

knowby.co

From $3/mo Free trial WebiOSAndroidAPIBrowser extension
Visit knowby.co
Spec score 9.1 #1 of 22 in Standard Operating Procedure Software

What it is

Knowby is a cloud-based platform for creating and delivering step-by-step instructions at the point of use. A knowby combines images or video with text, and instructions automatically translate into more than 140 languages. AI Guide Creation turns a process into a step-by-step guide. Instructions can be opened with a QR code; public knowbys can be viewed by anyone with a link without a Knowby account. Knowby says instructions work without Wi-Fi. The platform includes approval workflows, completion tracking, version control, and an audit trail for procedures. It runs on Android, iOS, and the web. Knowby describes its audience as frontline workers and teams such as field technicians, plant operators, maintenance teams, office staff, and contractors. Private knowbys cost $5 per user per month and include unlimited creation and all features. Public knowby views cost $0.02 on a paid plan. A 30-day trial is available, but there is no free plan. Knowby says subscriptions have no minimum user count or lock-in contract and can be cancelled at any time.

Spec sheet

What it does
Knowby turns organizational know-how into interactive step-by-step instructions that guide tasks and record results.Read 15 Oct 2026 · knowby.co
Purpose
Knowby is a cloud-based platform for creating and delivering step-by-step instructions where and when they are needed.Read 30 Sep 2026 · knowby.co
Intended users
Knowby describes its platform for frontline workers and teams including field technicians, plant operators, maintenance teams, office staff, and contractors.Read 30 Sep 2026 · knowby.co
Integrations
Knowby says it gathers data ready to integrate with other systems, but the page does not name specific integrations.Read 30 Sep 2026 · knowby.co
Compliance
The platform includes approval workflows, completion tracking, and version control for instructions.Read 30 Sep 2026 · knowby.co
Support
Knowby provides troubleshooting support requested through its platform; support excludes training, installation, development, data recovery, and on-site services unless otherwise agreed.Read 30 Sep 2026 · knowby.co
Headquarters
LinkedIn gives Sydney, New South Wales as headquarters, with a listed Sydney address at 6 O'Connell Street.Read 15 Oct 2026 · au.linkedin.com
Founded
LinkedIn lists Knowby as founded in 2019.Read 15 Oct 2026 · au.linkedin.com
Company
The site identifies the maker as Knowby Pty. Ltd.Read 30 Sep 2026 · knowby.co
AI content policy
The AI processes supplied material rather than inventing instructional content, and users can edit generated steps.Read 15 Oct 2026 · knowby.co
AI guide creation
Voice-over video, PDFs and manuals can be converted into step-based guides using multimodal generative AI.Read 15 Oct 2026 · knowby.co
API availability
Capterra lists API access among Knowby capabilities.Read 15 Oct 2026 · capterra.com
Apple app
Knowby Pro is a free Education app by Knowby Pty Ltd requiring iOS 14 or later; the listing also supports iPadOS, macOS 11 on Apple silicon and visionOS.Read 15 Oct 2026 · apps.apple.com
Approvals and audit
Approval workflows, completion records and sign-offs provide a history of who completed work and which version was used.Read 15 Oct 2026 · knowby.co
Browser capture
The documentation describes a browser plugin for screen capture and click-based guide creation.Read 15 Oct 2026 · knowby.co
Company size
LinkedIn lists Knowby as a privately held software-development company with 2–10 employees.Read 15 Oct 2026 · au.linkedin.com
Documentation
The help center covers account security, roles, approvals, versioning, logs, creation, sharing, completion, forms, translation and third-party tools.Read 15 Oct 2026 · knowby.co
Event integrations
Event subscriptions can send Knowby events by email or webhook to third-party systems.Read 15 Oct 2026 · suggest.knowby.co
Forms
Forms embedded in instructions capture field data in real time.Read 15 Oct 2026 · suggest.knowby.co
Founders
Crunchbase names David Ansley, Derek Mansur, Grant Rogers and John Ansley as founders.Read 15 Oct 2026 · crunchbase.com
Funding disclosure
Crunchbase shows the company as private and seed-stage with three funding rounds, while funding amounts are hidden.Read 15 Oct 2026 · crunchbase.com
Google Play app
Google Play lists Knowby Pro with at least 1K downloads and an Everyone 10+ content rating.Read 15 Oct 2026 · play.google.com
Google Workspace SSO
Google Workspace sign-in uses OAuth 2.0 and supports administrator-managed trust or domain-wide delegation.Read 15 Oct 2026 · knowby.co
Knowbys
A knowby is a step-by-step visual instruction using images or video and text that automatically translates into 140+ languages.Read 30 Sep 2026 · knowby.co
Legal entity
Crunchbase identifies the legal name as KNOWBY PTY. LTD.Read 15 Oct 2026 · crunchbase.com
Limit: approvals
A G2 reviewer describes the approval process as excessive despite liking the feature set and editing workflow.Read 15 Oct 2026 · g2.com
Limit: reporting
A G2 reviewer says reporting and available SOP format options need improvement.Read 15 Oct 2026 · g2.com
MCP connector
Knowby says its MCP connector lets Claude and ChatGPT search, create and execute knowbys under user credentials with audit records.Read 15 Oct 2026 · knowby.co
Multilingual support
Knowby advertises automatic translation into more than 190 languages and verified translations.Read 15 Oct 2026 · knowby.co
Notable release
The September 30, 2025 changelog entry introduced embedded forms and email/webhook event subscriptions.Read 15 Oct 2026 · suggest.knowby.co
Offline mode
The product advertises access to instructions without Wi-Fi for remote or low-connectivity work.Read 15 Oct 2026 · knowby.co
Offline use
Knowby says its instructions work without Wi-Fi.Read 30 Sep 2026 · knowby.co
Praise: affordability
G2 reviewers repeatedly describe Knowby as enterprise-class or powerful while remaining very affordable.Read 15 Oct 2026 · g2.com
Praise: ease of use
G2 reviews praise straightforward setup, quick guide creation and easy editing.Read 15 Oct 2026 · g2.com
Pricing limits
The pricing page says there is no minimum user count, no lock-in contract, and subscriptions can be cancelled at any time.Read 30 Sep 2026 · knowby.co
QR sharing
Instructions can be opened at the point of work through QR codes, with updates preserving the same code.Read 15 Oct 2026 · knowby.co
Rating on Capterra
0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com
Rating on FeaturedCustomers
4.8 out of 5 from 35 reference ratingsRead 15 Oct 2026 · featuredcustomers.com
Rating on G2
4.7 out of 5 from 22 reviewsRead 15 Oct 2026 · g2.com
Regional hosting
Knowby advertises Canada, EU or APAC hosting choices for data-sovereignty requirements.Read 15 Oct 2026 · knowby.co
Scheduling
Knowbys can be assigned and scheduled with calendar invitations and recurring training visibility.Read 15 Oct 2026 · knowby.co
Security and privacy
Knowby's privacy policy says it takes into account the Australian Privacy Act 1988, Australian Privacy Principles, and New Zealand Privacy Act 2020; it also describes EU and UK GDPR rights.Read 30 Sep 2026 · knowby.co
Sharing
Instructions can be accessed by QR code, and public knowbys can be viewed by anyone with the link without a Knowby account.Read 30 Sep 2026 · knowby.co
Software Advice reviews
Software Advice lists Knowby with no reviews yet and a starting price of $5 per user per month.Read 15 Oct 2026 · softwareadvice.com
SSO
Knowby documents OpenID Connect SSO for providers such as Okta, Auth0, PingFederate and Keycloak.Read 15 Oct 2026 · knowby.co
System status
The status page reported the website, web application, public application and transcoder API operational with 100% uptime over the displayed 30-day period.Read 15 Oct 2026 · status.knowby.co

Plans and prices

Public knowbys $0.02, paid once per view link-accessible public instructions · no monthly commitment Read 15 Oct 2026 · knowby.co
Early Adopter Special $3 a month per user, per month, prepaid for 24 months price lock for 24 months · offer required advance payment by June 26, 2026 Read 15 Oct 2026 · knowby.co
Knowby Pro $5 a month per user, per month all features · no minimum users · 30-day trial · no credit card Read 15 Oct 2026 · knowby.co
Private knowbys $5 a month per user, per month Unlimited knowby creation · All features included Read 30 Sep 2026 · knowby.co

Every Knowby plan and price →

Strong points and limits

Strong points

  • Instructions combine images or video with text
  • Automatic translation covers more than 140 languages
  • Instructions work without Wi-Fi
  • Includes approvals, completion tracking, and version control

Limits

  • No free plan is listed
  • Private knowbys cost $5 per user per month
  • Public views cost $0.02 USD each on a paid plan

Who it suits

Knowby suits frontline teams that need visual procedures accessible in the field or at a worksite, including technicians and maintenance staff. It may also suit teams that need approvals and completion tracking for instructions.

Verdict

Knowby focuses on creating and distributing procedures that can be accessed by QR code and used offline. Its paid plans distinguish private instructions from per-view public instructions.

Where Specifiction places it

Alternatives to KnowbyAll alternatives →