Knowby vs Poka
Knowby
knowby.coPoka
poka.ioSide by side
| Figure | Knowby | Poka |
|---|---|---|
| Price from | $3/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Standard Operating Procedure Software | 9.1 (#1) | 8.6 (#4) |
| Compliance | The platform includes approval workflows, completion tracking, and version control for instructions. | Poka says it has SOC 2 Type II compliance and supports GDPR-related controls; its SOC 2 report is available to customers and prospects under NDA. |
| Integrations | Knowby says it gathers data ready to integrate with other systems, but the page does not name specific integrations. | Poka advertises more than 1,000 connectors through Poka Automate, plus MCP, a REST API, Data Lake and SCIM integrations. |
| Intended users | Knowby describes its platform for frontline workers and teams including field technicians, plant operators, maintenance teams, office staff, and contractors. | Poka says its platform is designed for industrial and manufacturing organizations, including frontline factory workers and operations teams. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | 4.7 out of 5 from 15 reviews |
| Rating on G2 | 4.7 out of 5 from 22 reviews | 4.6 out of 5 from 229 reviews |
| Support | Knowby provides troubleshooting support requested through its platform; support excludes training, installation, development, data recovery, and on-site services unless otherwise agreed. | Poka lists technical support by phone at 1-844-310-7652, extension 3, and says urgent matters can be directed to voicemail. |
| What it does | Knowby turns organizational know-how into interactive step-by-step instructions that guide tasks and record results. | Poka is a connected-worker platform for manufacturing teams that centralizes frontline knowledge, training, communication, problem solving and operational data. |
Plans
Knowby
- Public knowbys$0.02, paid once
- Early Adopter Special$3 a month
- Knowby Pro$5 a month
- Private knowbys$5 a month
In their own words
Knowby
Knowby is a cloud-based platform for creating and delivering step-by-step instructions at the point of use. A knowby combines images or video with text, and instructions automatically translate into more than 140 languages. AI Guide Creation turns a process into a step-by-step guide. Instructions can be opened with a QR code; public knowbys can be viewed by anyone with a link without a Knowby account. Knowby says instructions work without Wi-Fi. The platform includes approval workflows, completion tracking, version control, and an audit trail for procedures. It runs on Android, iOS, and the web. Knowby describes its audience as frontline workers and teams such as field technicians, plant operators, maintenance teams, office staff, and contractors. Private knowbys cost $5 per user per month and include unlimited creation and all features. Public knowby views cost $0.02 on a paid plan. A 30-day trial is available, but there is no free plan. Knowby says subscriptions have no minimum user count or lock-in contract and can be cancelled at any time.
Poka
Poka is an industrial connected worker platform for standardizing work and sharing frontline knowledge across shifts. It provides digital work instructions, learning and development, forms and checklists, issue management, huddle boards, skills management, daily management, communications, and dashboards and analytics. Its Industrial AI offering is linked to AI Agents and AI Studio for connected factory work. The platform connects with ERP, MES, LMS and CMMS systems, while Poka Automate lists more than 1,000 pre-built app connections. An open RESTful API supports custom integrations, and its Data Lake streams operational data to Power BI, Tableau and Looker. Poka runs as SaaS on AWS, with TLS 1.2 encryption in transit and 256-bit AES at rest. It is available on iOS, Android and web, and states SOC 2 Type II compliance. Pricing is available on request.