Knowby vs Whale
Knowby
knowby.co
Whale
usewhale.ioSide by side
| Figure | Knowby | Whale |
|---|---|---|
| Price from | $3/mo | $249/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Standard Operating Procedure Software | 9.1 (#1) | 8.6 (#5) |
| Company size | LinkedIn lists Knowby as a privately held software-development company with 2–10 employees. | LinkedIn lists Whale in the 11–50 employee range. |
| Documentation | The help center covers account security, roles, approvals, versioning, logs, creation, sharing, completion, forms, translation and third-party tools. | The Help Center lists 26 documenting articles, 17 sharing articles, 4 training articles, 20 managing articles and 9 product-update articles. |
| Headquarters | LinkedIn gives Sydney, New South Wales as headquarters, with a listed Sydney address at 6 O'Connell Street. | Ghent, Belgium |
| Integrations | Knowby says it gathers data ready to integrate with other systems, but the page does not name specific integrations. | Listed integrations include Slack, Salesforce, HubSpot, Microsoft tools, Google Drive, OneDrive, BambooHR, ADP, Asana, monday.com, Zapier and Zoho. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | 3.7 out of 5 from 6 reviews |
| Rating on G2 | 4.7 out of 5 from 22 reviews | 4.8 out of 5 from 209 reviews |
| Support | Knowby provides troubleshooting support requested through its platform; support excludes training, installation, development, data recovery, and on-site services unless otherwise agreed. | Whale says its customer success team offers quick answers, coaching sessions, and help migrating existing documentation. |
| What it does | Knowby turns organizational know-how into interactive step-by-step instructions that guide tasks and record results. | Whale is an AI-powered platform for capturing, sharing and managing standard operating procedures and training. |
Plans
Knowby
- Public knowbys$0.02, paid once
- Early Adopter Special$3 a month
- Knowby Pro$5 a month
- Private knowbys$5 a month
In their own words
Knowby
Knowby is a cloud-based platform for creating and delivering step-by-step instructions at the point of use. A knowby combines images or video with text, and instructions automatically translate into more than 140 languages. AI Guide Creation turns a process into a step-by-step guide. Instructions can be opened with a QR code; public knowbys can be viewed by anyone with a link without a Knowby account. Knowby says instructions work without Wi-Fi. The platform includes approval workflows, completion tracking, version control, and an audit trail for procedures. It runs on Android, iOS, and the web. Knowby describes its audience as frontline workers and teams such as field technicians, plant operators, maintenance teams, office staff, and contractors. Private knowbys cost $5 per user per month and include unlimited creation and all features. Public knowby views cost $0.02 on a paid plan. A 30-day trial is available, but there is no free plan. Knowby says subscriptions have no minimum user count or lock-in contract and can be cancelled at any time.
Whale
Whale is an AI-powered platform for documenting procedures, organizing company knowledge, and training employees. Its Step Recorder captures clicks, video, annotated screenshots, and written instructions. Alice can draft SOPs from prompts or imported Word files, PDFs, PowerPoints, and uploaded videos. Training Flows arrange playbooks, videos, and quizzes into sequences, with assignments by role or group and completion tracking. Employees can reach documented knowledge through a browser extension, mobile access, QR code sharing, or AI chat. Listed integrations include Google Drive, OneDrive, HubSpot, Salesforce, Slack, Gmail, Zapier, and BambooHR. Whale MCP works with Claude, OpenAI, Gemini, and other MCP-compatible tools, and Whale says it is included on every plan at no extra cost. Whale states that it is SOC 2 and GDPR compliant and HIPAA ready, with customer data encrypted at rest and in transit. The free plan includes 10 members, one creator, 20 Playbook items, and 20 AI credits. Scale costs $249 a month billed yearly.