Procedureflow

Spec sheet

Purpose

Procedureflow turns documented processes into guided visual workflows that teams can follow in real time.Read 30 Sep 2026 · procedureflow.com

Intended users

The product is aimed at operations leaders, training managers, and customer experience teams handling high-volume, complex, or regulated processes.Read 30 Sep 2026 · procedureflow.com

Publishing audience

bothRead 21 Sep 2026 · procedureflow.com

Free plan

NoRead 21 Sep 2026 · procedureflow.com

API

Procedureflow offers APIs for connecting other platforms and an Agentic API for AI agents to access governed processes; Agentic API is listed for Enterprise+.Read 30 Sep 2026 · procedureflow.com

Integrations

The site lists Salesforce, Amazon Connect, Genesys, Microsoft Dynamics 365, and NICE integrations.Read 30 Sep 2026 · procedureflow.com

Security

The security page states SOC 2 Type 2 compliance, AWS hosting, encryption in transit and at rest, annual third-party penetration tests, and monthly vulnerability scans.Read 30 Sep 2026 · procedureflow.com

Headquarters

The site lists its address as 1 Market Square, Suite 143, Saint John, New Brunswick, Canada.Read 30 Sep 2026 · procedureflow.com

AI authoring

Its AI Process Designer turns text, existing documents, or an outline into a structured visual flow.Read 30 Sep 2026 · procedureflow.com

AI data

Procedureflow says customer data is not used to train, fine-tune, or improve large language models, and AI interactions with third-party APIs are stateless.Read 30 Sep 2026 · procedureflow.com

Analytics

Its dashboards report on workflow use, adoption, engagement, and content freshness.Read 30 Sep 2026 · procedureflow.com

Content analytics

YesRead 21 Sep 2026 · procedureflow.com

Governance

Flows are versioned and have review workflows, audit trails, role-based controls, and attribution for changes.Read 30 Sep 2026 · procedureflow.com

SSO support

YesRead 21 Sep 2026 · procedureflow.com

Support and onboarding

Procedureflow says its team can typically get clients running in 90 days, and offers expert-led implementation and knowledge optimization services.Read 30 Sep 2026 · procedureflow.com

Trial and pilot

The company says it does not offer a free trial but does offer a pilot program and custom demos.Read 30 Sep 2026 · procedureflow.com

Usage limits

The pricing FAQ says there are no limits on users or procedures, and pricing is user-based.Read 30 Sep 2026 · procedureflow.com

Version history

YesRead 21 Sep 2026 · procedureflow.com

Workflow logic

Branching flows adapt to real-time inputs, while Power Shapes support calculations, lookups, and conditional logic.Read 30 Sep 2026 · procedureflow.com

Plans and prices

Every Procedureflow plan and price →

Where Specifiction places it

• Standard Operating Procedure Software#9 of 227.9
• Knowledge base software#100 of 1387.7