Knowby vs Procedureflow
Knowby
knowby.coProcedureflow
procedureflow.comSide by side
| Figure | Knowby | Procedureflow |
|---|---|---|
| Price from | $3/mo | $33/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Standard Operating Procedure Software | 9.1 (#1) | 7.9 (#9) |
| Headquarters | LinkedIn gives Sydney, New South Wales as headquarters, with a listed Sydney address at 6 O'Connell Street. | The site lists its address as 1 Market Square, Suite 143, Saint John, New Brunswick, Canada. |
| Integrations | Knowby says it gathers data ready to integrate with other systems, but the page does not name specific integrations. | The site lists Salesforce, Amazon Connect, Genesys, Microsoft Dynamics 365, and NICE integrations. |
| Intended users | Knowby describes its platform for frontline workers and teams including field technicians, plant operators, maintenance teams, office staff, and contractors. | The product is aimed at operations leaders, training managers, and customer experience teams handling high-volume, complex, or regulated processes. |
| Purpose | Knowby is a cloud-based platform for creating and delivering step-by-step instructions where and when they are needed. | Procedureflow turns documented processes into guided visual workflows that teams can follow in real time. |
| SSO | Knowby documents OpenID Connect SSO for providers such as Okta, Auth0, PingFederate and Keycloak. | Yes |
Plans
Knowby
- Public knowbys$0.02, paid once
- Early Adopter Special$3 a month
- Knowby Pro$5 a month
- Private knowbys$5 a month
In their own words
Knowby
Knowby is a cloud-based platform for creating and delivering step-by-step instructions at the point of use. A knowby combines images or video with text, and instructions automatically translate into more than 140 languages. AI Guide Creation turns a process into a step-by-step guide. Instructions can be opened with a QR code; public knowbys can be viewed by anyone with a link without a Knowby account. Knowby says instructions work without Wi-Fi. The platform includes approval workflows, completion tracking, version control, and an audit trail for procedures. It runs on Android, iOS, and the web. Knowby describes its audience as frontline workers and teams such as field technicians, plant operators, maintenance teams, office staff, and contractors. Private knowbys cost $5 per user per month and include unlimited creation and all features. Public knowby views cost $0.02 on a paid plan. A 30-day trial is available, but there is no free plan. Knowby says subscriptions have no minimum user count or lock-in contract and can be cancelled at any time.
Procedureflow
Procedureflow has no write-up on Specifiction yet; its figures are above.