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SPECIFICTION
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Eventsforce vs Zoho Backstage

Eventsforce

eventsforce.com

Zoho Backstage

zoho.com

Side by side

FigureEventsforceZoho Backstage
Price from—₹7,900/mo
Free plan—Yes
Free trial—Yes
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYesYes
Plans published36
Spec score · Event CRM Software7.7 (#17)8.5 (#10)
Spec score · Event Management Software7.6 (#105)9.4 (#2)
IntegrationsThe maker describes API integrations with CRM, finance, membership, security, payment gateway, mobile app and corporate website systems, and specifically names Salesforce.Plan comparison lists Google Analytics, Zoho CRM, Zoho Flow, Zoho PageSense, Zoho SalesIQ, Zoho Meeting, Zoom Webinar and Zoom Meetings integrations.
PrivacyThe privacy policy identifies Eventsforce Solutions Ltd as a data controller for website visits and describes its product role as data processor when processing personal data on a customer's behalf.Zoho describes Backstage as designed to help organizers process attendee data in compliance with GDPR and provides data access, rectification, and deletion options.
SecurityThe FAQ states that traffic between Eventsforce servers and client browsers uses HTTPS (TLS 1.1 or higher), and says core product servers are in the EU and each client has a separate database.Zoho says Backstage stores personal data using 256-bit AES encryption at rest and supports password-protected exports.
SupportThe FAQ says client support is available 24/5, based in the UK and USA, and included at no charge through live chat, email or phone.Plan comparison specifies 24x5 email support for every subscription tier, while GetApp lists phone, chat, help desk, forums and knowledge-base support.
TicketingYesBackstage provides ticket sales with pre-set expiry and activation dates, attendee pre-approval and discount codes, with 0% ticketing commission on supported plans.

Plans

Eventsforce

  • EnterprisePriced on request
  • EssentialPriced on request
  • ProfessionalPriced on request

Eventsforce pricing →

Zoho Backstage

  • FreeFree
  • FreeFree
  • FreeFree
  • Essentials₹7,900 a month
  • Premium₹14,900 a month
  • Ultimate₹29,900 a month

Zoho Backstage pricing →

In their own words

Eventsforce

Eventsforce is a web-based event management platform covering planning, registration, marketing, communications and reporting. It supports in-person, hybrid and virtual events, as well as awards and abstract management. Organisers can create event websites, automate communications and publish agendas. Registration and on-site tools include group bookings, check-in and session attendance tracking. Eventsforce Mobile offers branded apps with personalised agendas, QR scanning, notifications, polls, surveys, maps, meeting booking and engagement reporting. Integrations can connect with CRM, finance, membership, security, payment gateway, mobile app and corporate website systems; Salesforce is specifically named. The maker says it serves events of any size and industry. Founded in 2004, Eventsforce has paid pricing available on request, with cost based on usage and selected add-ons; packages may be annual or fixed-cost multi-year. Client support is available 24/5 via live chat, email or phone at no charge. The maker recommends allowing around four weeks for setup and says it does not provide event staffing, hardware or event-building services.

Visit eventsforce.com

Zoho Backstage

Zoho Backstage has no write-up on Specifiction yet; its figures are above.

Visit zoho.com