Everwell Hub vs Primero
Everwell Hub
everwell.orgPrimero
primero.orgSide by side
| Figure | Everwell Hub | Primero |
|---|---|---|
| Price from | $500/mo | $687.50/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Case Management Software | 8.3 (#23) | 8.8 (#9) |
| Case management | Its Case Management module models disease-specific treatment stages, tracks health indicators, and provides reporting data across levels of care. | Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools. |
| Custom case fields | Yes | Yes |
| Deployment | cloud | hybrid |
| Founded | 2015 | 2013 |
| Free plan | No | Yes |
| Interoperability | The Case Management module supports FHIR-compliant data exchange, and Everwell says it has integrated modules with national EMRs in the Philippines and Uganda. | Primero describes its integrations as auditable and oriented toward safe data sharing, coordination, reduced duplication, and improved response times. |
| Purpose | Everwell Hub is an integrated adherence and case management platform for high-burden healthcare programs and also functions as electronic medical record software. | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. |
| Reporting dashboards | Yes | Yes |
| Support | Everwell offers technical support such as troubleshooting, documenting local best practices, and developing customized software; support services are provided under contracts for a defined period. | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. |
Plans
Everwell Hub
- Free trialFree
- Research and small scale deployments$500 a month
- Scaled deployments$1,500 a month
- Custom developmentPrice not published
- Custom deploymentPriced on request
Primero
- Tier 1: DIYFree
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
In their own words
Everwell Hub
Everwell Hub has no write-up on Specifiction yet; its figures are above.
Primero
Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.