Evolve IP Phone System vs Nextiva
Evolve IP Phone System
evolveip.comNextiva
nextiva.comSide by side
| Figure | Evolve IP Phone System | Nextiva |
|---|---|---|
| Price from | £1/mo | $15/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 8 |
| Spec score · Unified Communications as a Service | 8.6 (#6) | 8.9 (#2) |
| Spec score · Business Phone Systems | 8.3 (#67) | 9.3 (#2) |
| Auto attendant | Yes | Yes |
| Call recording | The education solution includes call recording and AI sentiment analysis for sensitive calls. | Nextiva supports recording calls in its virtual PBX and stores recordings for authorized access. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Cardiff, Wales, United Kingdom | Scottsdale, Arizona, United States |
| Integrations | The UCaaS page says the service is natively integrated with Microsoft Teams and Cisco Webex and can integrate with existing business apps such as CRM systems. | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. |
| Product | Evolve IP describes its UCaaS offering as a cloud platform that brings voice calls, email, messaging, web chat, and video conferencing together. | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. |
| Security | Evolve IP says its cloud platforms and operational controls are designed to help partners support demanding security, regulatory, and data protection requirements. | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. |
| Support | Evolve IP lists UK support by phone and email, including a service desk contact, on its contact page. | The cloud phone system pricing page says all plans include 24/7 customer support. |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
In their own words
Evolve IP Phone System
Evolve IP Phone System has no write-up on Specifiction yet; its figures are above.
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.