Exoprise vs TrueDEM
Exoprise
exoprise.comTrueDEM
panagenda.comSide by side
| Figure | Exoprise | TrueDEM |
|---|---|---|
| Price from | $100/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Digital Experience Monitoring Software | 8.4 (#1) | 7.5 (#15) |
| Deployment | Private sites are supported on Windows operating systems, and the trial page says the signup requires no credit card. | The SaaS platform uses a lightweight endpoint agent; its Manager can be deployed through Intune, SCCM, GPO, or another software deployment tool. |
| Headquarters | Waltham, Massachusetts, United States | Vienna, Austria |
| Integrations | The product can publish data to tools including Splunk, Microsoft System Center, Operations Management Suite, Power BI, Tableau, and Excel, and includes ServiceNow ticket integration. | TrueDEM combines endpoint telemetry with Microsoft cloud-side metrics, including Call Quality Dashboard data. |
| Security | The Exoprise security overview says API access uses SSL and is disabled by default, and describes support for SAML and role-based administration. | The maker’s DORA document says data is encrypted in transit and at rest, can be separated into core and privileged data, and can be hosted in the EU or US Azure region selected by the customer. |
| Support | All plans include unlimited online support, with enterprise options such as custom workshops and training. | The TrueDEM M365 plan lists Premium Support, and panagenda says its consultants work directly with development to resolve service requests. |
Plans
TrueDEM
- TrueDEM AdvancedPriced on request
- TrueDEM M365Priced on request
- TrueDEM Site MonitorPriced on request
In their own words
Exoprise
Exoprise is a digital experience monitoring platform for SaaS and cloud applications, networks, and endpoints. CloudReady runs code-free synthetic transactions for Microsoft 365, Salesforce, Azure Virtual Desktop, and other SaaS or web apps. Service Watch records employee digital experience and correlates real-user data with synthetic monitoring. Network path diagnostics and hop-by-hop traces help locate problems across LAN/WAN, ISP, internet, and service-provider networks. Exoprise also anonymously aggregates product metrics for application and network benchmarks. Data can be published to Splunk, Microsoft System Center, Operations Management Suite, Power BI, Tableau, and Excel; ServiceNow ticket integration is included. Deployments can be automated with PowerShell and other languages, and data export supports API use. Security and identity features include SAML configurations, role-based administration, SSL for API access, and API access disabled by default. Plans include unlimited online support. Exoprise credits cost $100 a month. A 15-day trial is available, without a credit card, and its trial limits include up to 3 synthetic sensors, 50 Service Watch Browser users, or 25 Service Watch Desktop deployments.