Exotel Contact Center vs Webex App
Exotel Contact Center
next.exotel.comWebex App
webex.comSide by side
| Figure | Exotel Contact Center | Webex App |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 7 |
| Spec score · Communications Platforms as a Service | 7.6 (#12) | 8.2 (#7) |
| Spec score · Omnichannel Contact Center Software | 7.7 (#21) | 8.2 (#15) |
| Spec score · Contact Center Software | 7.6 (#24) | 8.2 (#16) |
| Founded | 2011 | 1984 |
| Headquarters | Bengaluru, Karnataka, India | San Jose, California, United States |
| Integrations | Exotel says its contact center integrates with most CRMs, helpdesk software, messaging apps, and other business-critical tools. | Box,Salesforce,Google Workspace,Microsoft,Slack,Miro,Calendly,Apple,Samsung |
Plans
Exotel Contact Center
- XPrimePriced on request
- XProPriced on request
- XTRMPriced on request
Webex App
- Webex FreeFree
- Webex MeetPrice not published
- Webex MeetPriced on request
- Webex SuitePriced on request
- Webex SuitePrice not published
- Webex EnterprisePrice not published
- Webex EnterprisePriced on request
In their own words
Exotel Contact Center
Exotel Contact Center has no write-up on Specifiction yet; its figures are above.