Explorance Blue vs Questback Employee Experience

Explorance Blue is a paid web platform for collecting, analysing and distributing feedback insights across higher education and employee programmes. It supports employee engagement, course evaluation, onboarding, exit, 360-degree review, student engagement and campus surveys. Blue can import data, tailor questions and content to each respondent, distribute surveys and insights, and validate data through its Data Integrity Gateway. Role-based reports and dashboards provide real-time results, trends and visualisations, with benchmarking, advanced reporting and data export listed. Explorance MLY adds sentiment analysis, topic categorisation, recommendations, alerts and redaction for open-ended feedback. Integrations cover LMS, HRIS, SIS and CRM systems, while respondents can be reached through portals, email, mobile and QR codes. Explorance says Blue meets WCAG 2.2 AA and Section 508 standards, maintains an annual SOC 2 Type II examination and supports stated privacy requirements. Hosting may use Canadian or Microsoft Azure regional data centres. Pricing is on request.

Questback Employee Experience collects and analyses employee feedback to help organisations address engagement, retention and workplace culture. It offers ready-made survey templates that can be adapted to an organisation’s needs, as well as pulse surveys for recurring feedback on sentiment, engagement and wellbeing. Its analytics are described as using generative AI to show patterns and trends in real time. The Public API can manage surveys, send invitations and retrieve responses for use with apps, CRMs, analytics tools and data pipelines; access uses OAuth 2.0 with a client ID and client secret. Questback says it is GDPR-compliant and stores data in ISO-certified data centres in Germany. Listed controls include encryption at rest and in transit, audit logs, SAML 2.0, single sign-on and multi-factor authentication. The service is available via web and API, with engagement surveys, anonymous responses, action planning and benchmarking listed. Pricing is available on request, and a 14-day trial is offered for companies, not private or individual users.