Extellio Heatmaps & Recordings vs Mouseflow
Extellio Heatmaps & Recordings
extellio.comMouseflow
mouseflow.comSide by side
| Figure | Extellio Heatmaps & Recordings | Mouseflow |
|---|---|---|
| Price from | — | $25/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 9 |
| Spec score · Heatmap and session replay tools | 7.1 (#61) | 9.2 (#4) |
| Founded | 1998 | 2009 |
| Free plan | No | Yes |
| Headquarters | Malmö, Sweden | Copenhagen, Denmark |
| Privacy | Extellio says heatmaps and recordings are anonymous, sensitive form elements are masked automatically, and page elements can be hidden from recordings. | Mouseflow says it masks IP addresses automatically and stores EU customer data within the EU. |
| Session recordings | Yes | Yes |
| Support | Technical support is included in the listed Visual journeys plans, while personal onboarding and dedicated customer support are add-ons. | Official materials advertise live chat and email support, with priority support and customer-success-manager options on higher tiers. |
Plans
Extellio Heatmaps & Recordings
- Free trialFree
- ExtellioPrice not published
- Extellio EnterprisePrice not published
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
In their own words
Extellio Heatmaps & Recordings
Extellio Heatmaps & Recordings has no write-up on Specifiction yet; its figures are above.
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.