Extensiv 3PL Warehouse Manager vs Salesforce Order Management
Extensiv 3PL Warehouse Manager
extensiv.comSalesforce Order Management
salesforce.comSide by side
| Figure | Extensiv 3PL Warehouse Manager | Salesforce Order Management |
|---|---|---|
| Price from | $500/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Order Fulfillment Software | 9.0 (#1) | 8.0 (#12) |
| Integrations | Extensiv Integration Manager connects the WMS to hundreds of ecommerce, marketplace, accounting and carrier systems. | Salesforce lists native Service Cloud integration, B2C and B2B Commerce preintegration, payment and tax gateways, shipping aggregators, AppExchange apps, and MuleSoft or partner integrations. |
| Order routing | Rule-based routing automates how orders are directed through warehouse workflows. | Agentic Order Routing can help resolve fulfillment exceptions and optimize fulfillment paths. |
| Purpose | 3PL Warehouse Manager is a cloud-based warehouse management system for third-party logistics providers. | Salesforce describes Order Management as software to manage, fulfill, and service orders across the post-purchase experience. |
| Rating on G2 | 4.0 out of 5 from 40 reviews. | 4.2 out of 5 from 121 reviews |
| Rating on Google Play | No star rating or rating count is displayed; the listing shows 1K+ downloads. | 3.5 out of 5 from 59.9K reviews |
| Rating on Trustpilot | 2.6 out of 5 from 4 reviews. | 1.3 out of 5 from 659 reviews |
| Rating on TrustRadius | 4.5 out of 10 from 13 reviews. | 7.9 out of 10 from 534 reviews and ratings |
| Support | Support is offered through email, phone, chat, in-app tools and a support portal, with API and EDI specialists available. | The Standard Success Plan is included in all licenses and provides access to knowledge articles, documentation, Trailhead, and the Trailblazer Community. |
| What it does | Cloud warehouse-management software for third-party logistics providers managing inventory, fulfillment, billing and customer visibility. | Salesforce Order Management centralizes order capture, fulfillment, shipping, payments, invoicing, servicing, cancellations, returns, exchanges, refunds, and reshipments. |
Plans
Extensiv 3PL Warehouse Manager
- 3PL Warehouse Manager (historical offer)$500 a month
- 3PL Warehouse Manager (directory listing)$599 a month
- 3PL Warehouse ManagerPriced on request
Salesforce Order Management
- Order VisibilityPrice not published
- Order VisibilityPriced on request
- GrowthPrice not published
- GrowthPriced on request
- Salesforce Order Management — GrowthPriced on request
- Salesforce Order Management — Order VisibilityPriced on request
In their own words
Extensiv 3PL Warehouse Manager
Extensiv 3PL Warehouse Manager has no write-up on Specifiction yet; its figures are above.
Salesforce Order Management
Salesforce Order Management manages orders through fulfillment and post-purchase service across B2B Commerce, B2C Commerce, and other channels. Its tools cover order visibility, routing, inventory, delivery estimates, fulfillment workflows, and returns. Agentic Order Routing can help resolve fulfillment exceptions and select fulfillment paths; Agentic Order Support provides self-service for order status, cancellations, and returns. Service agents can view order history, customer records, payment terms, and service tools together, and can complete customer transactions from the service console. Distributed Order Management provides drag-and-drop workflows, including starts from prebuilt supply chain workflows. Delivery estimates can use inventory, sourcing locations, and carrier transit times, and appear on product pages and checkout. Inventory availability can also appear on product detail pages and channels such as web-based chat. Salesforce lists prebuilt Commerce Cloud integration, Service Cloud integration, and B2C and B2B Commerce preintegration. It is a paid product with pricing on request and no free plan.