EZ Texting vs MessageDesk
EZ Texting
eztexting.com
MessageDesk
messagedesk.comSide by side
| Figure | EZ Texting | MessageDesk |
|---|---|---|
| Price from | $20/mo | $2.42/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 6 |
| Spec score · Business Text Messaging Software | 8.4 (#4) | 8.1 (#13) |
| Spec score · Two-Way SMS Software | 8.4 (#7) | 8.2 (#10) |
| Integrations | Featured integrations include HubSpot, Constant Contact, Squarespace, Shutterstock, Zapier, and Mailchimp, with 7,461 integrations listed. | Listed integrations include Twilio, Zapier and webhooks, alongside VoIP providers such as RingCentral, Ooma, Zoom Phone and Microsoft Teams Phone. |
| Security | EZ Texting uses AWS and GCP infrastructure, TLS 1.2 encryption in transit, brute-force protection, central logging, and continuous code review. | MessageDesk states it is AICPA SOC 2 Type II certified and offers security documentation through its Trust Center. |
| Support | Live chat support is available seven days a week, from 8am–8pm ET on weekdays and 10am–7pm ET on weekends. | Team and Pro plans list documentation and email support, while Enterprise lists enhanced support; priority support is included with Enterprise. |
Plans
EZ Texting
- Launch$20 a month
- Boost$60 a month
- Scale$100 a month
- Enterprise$3,000 a month
MessageDesk
- Team (yearly)$29 a year
- Team (monthly)$39 a month
- Pro (yearly)$79 a year
- Pro (monthly)$99 a month
- Enterprise (monthly)Priced on request
- Enterprise (yearly)Priced on request
In their own words
EZ Texting
EZ Texting is an SMS marketing platform for sending messages to customers, subscribers, staff, and supporters. Its composer handles SMS, MMS, and RCS, while automation supports scheduled texts, drip campaigns, follow-up sequences, and keyword replies. AI Compose drafts campaign messages; AI Reply generates replies based on a business’s website and documents. Multilingual texting supports six character sets. Free iPhone, iPad, and Android apps provide mass campaigns, shared-inbox replies, contact management, push notifications, AI tools, and delivery reports. Featured integrations include HubSpot, Constant Contact, Squarespace, Shutterstock, Zapier, and Mailchimp; 7,461 integrations are listed. The service operates in the United States and Canada. Plans start at $20 a month billed annually, with a 14-day trial and no free plan. Each SMS uses one credit and each MMS uses three; incoming messages are free on every plan. Live chat is available seven days a week, with weekday hours of 8am–8pm ET and weekend hours of 10am–7pm ET.
MessageDesk
MessageDesk brings business texting for multiple teams and phone lines into a shared inbox, with access on web, Android, and iOS. Teams can route and assign conversations, add labels and comments, mention teammates, and schedule messages. It supports individual and group SMS and MMS, with group texts for up to 7 contacts. Automated Relays can send out-of-office replies, respond to keywords, identify contacts, assign teammates, and apply labels. Integrations include Twilio, Zapier, webhooks, and VoIP providers such as RingCentral, Ooma, Zoom Phone, and Microsoft Teams Phone. Sending uses 10-digit US or Canada numbers, including existing landline and VoIP numbers, but not cell phone numbers. The Team plan includes carrier registration; the company guides businesses through A2P 10DLC registration. Team starts at $29 a year per user, billed annually, with a three-user minimum. A 14-day trial requires a credit card to start. MessageDesk says SMS is not end-to-end encrypted, is not for protected health information, and it does not currently sign BAAs.