ezyVet vs IDEXX Neo

ezyVet is cloud-based veterinary practice management software for clinical records, inventory, invoicing, reporting, diagnostic orders, and client communications. It serves general, specialty, emergency, and multi-location practices. Automated billing adds charges for exams, treatments, and notes as work is completed. Practices can order IDEXX tests and have normalized results returned to patient records through IDEXX VetConnect PLUS. More than 100 certified partner integrations cover workflows including diagnostics, payments, and communications; API access supports custom tools, integrations, and reporting. The ezyVet Go mobile app records clinical care information and can work offline. Scheduling includes website and client portal booking, email and SMS reminders, telehealth, recurring appointments, and calendar sync. The cloud service is accessible across devices and includes automatic software enhancements. Pricing starts at $199 a month, with packages varying by practice size; another listed plan is $260.50 a month. Pricing includes unlimited 24/7 support. Security measures include encryption, role-based access, and two-factor sign-ins on AWS infrastructure, and ezyVet has SOC 2 Type 2 compliance based on an independent audit. Direct printing through ezyPrint requires at least one Windows device.

IDEXX Neo is cloud-based veterinary practice management software for clinic workflows spanning patient care, scheduling, payments, and reporting. Its dashboard summarizes overdue and draft invoices, reminders, appointments, callbacks, and diagnostic results. Patient records and workflows include histories, examination notes, diagnoses, estimates, procedure templates, diagnostic orders, and electronic signatures. Scheduling covers appointment management, SMS reminders, boarding, and the Neo Patient Portal. Payment features include capturing payments with a wireless Clover device and reviewing payment history and reports. Practice reporting includes metrics, purchase orders, inventory tracking, visualizations, and data export. Integrations listed by IDEXX include its diagnostics and reference labs, ANTECH, Deputy, SmartFlow, Televet, VetConnect PLUS, Vetstoria, and IDEXX Web PACS. IDEXX says Neo is hosted and managed by Amazon Web Services and data is backed up automatically. It works in a modern browser on Mac, PC, iOS, or Android devices. IDEXX offers a free 15-day trial; subscription pricing is available on request. The company recommends keeping one or two devices with wireless data plans available in case internet access is lost.