Fabric Commerce Platform vs NewStore
Fabric Commerce Platform
fabric.incNewStore
newstore.comSide by side
| Figure | Fabric Commerce Platform | NewStore |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 0 | 0 |
| Spec score · Omnichannel Commerce Software | 7.7 (#8) | 7.5 (#13) |
| Headquarters | San Francisco and Toronto | Boston, Massachusetts, United States |
| Integrations | The platform lists connections to systems including Shopify, Salesforce, SAP, Adobe, Oracle, Akeneo, Salsify, and inriver. | NewStore says its cloud platform can integrate with PIM, ecommerce platforms, ERP, shipping providers, and third-party logistics providers. |
| Purpose | Fabric builds a merchandising layer that helps brands show up when shoppers ask AI what to buy. | NewStore combines point of sale, fulfillment, inventory, and customer engagement in one retail platform. |
| Security | Fabric says customer data is used only as instructed, not shared across customers, and protected with default masking of sensitive fields and encryption in transit and at rest. | NewStore says it encrypts persisted and transmitted data, follows PCI best practices for payment data, and handles personal and sensitive data in accordance with GDPR. |
In their own words
Fabric Commerce Platform
Fabric Commerce Platform is paid merchandising software for brands, retailers and merchandising teams working across AI shopping channels. Its Merchandising Studio shows whether products appear in AI answers, how often they are recommended compared with competitors, and what shoppers ask across ChatGPT, Perplexity, Gemini and Claude. Teams can enrich descriptions, attributes, brand content, FAQs and image alt text according to brand guidelines. Fabric can read supplier sites, B2B portals, specification sheets and files, then validate and build products for activation. Google Analytics connections and experiments support performance tracking. The platform lists integrations with systems including SAP, Adobe, Microsoft, NetSuite, Shopify, commercetools, Oracle, Salesforce, Akeneo, Salsify, inriver, Pimberly, Manhattan, Syndigo, Acquia and IBM. API-first delivery covers commerce systems, AI engines, social shopping and commerce pages; REST is listed. Cloud deployment, multi-store, B2B, marketplace and inventory support are listed. Fabric states encrypted data, customer isolation, granular permissions and human approval for every shipped change. Pricing is on request.
NewStore
NewStore is a paid, mobile-first omnichannel retail platform combining point of sale, order management, clienteling, inventory, fulfillment, payments, and native shopping apps. Retail workflows include selling anywhere in a store, endless aisle, ship-from-store, buy online pickup in store, and curbside fulfillment. POS is the core product; inventory, clienteling, order management, store fulfillment, and payments are add-on modules. An API-first cloud architecture connects existing systems through REST APIs, GraphQL, and webhooks. NewStore lists more than 100 integration partners across ERP, ecommerce, warehouse management, logistics, payments, tax, business intelligence, and customer service, and supports ecommerce systems with APIs. Retailers can configure processes and build Associate App extensions. The company lists SOC 2 Type II, PCI DSS Level 1, GDPR readiness, encrypted data, AWS hosting, redundancy, and 24×7 monitoring. It supports Android, iOS, web, and API access, with multi-location inventory, employee management, customer profiles, purchase orders, and advanced reporting. Pricing is on request.