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SPECIFICTION
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NewStore

newstore.com

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Spec score 7.6 #20 of 40 in Retail Management Software

What it is

NewStore is a paid, mobile-first omnichannel retail platform combining point of sale, order management, clienteling, inventory, fulfillment, payments, and native shopping apps. Retail workflows include selling anywhere in a store, endless aisle, ship-from-store, buy online pickup in store, and curbside fulfillment. POS is the core product; inventory, clienteling, order management, store fulfillment, and payments are add-on modules. An API-first cloud architecture connects existing systems through REST APIs, GraphQL, and webhooks. NewStore lists more than 100 integration partners across ERP, ecommerce, warehouse management, logistics, payments, tax, business intelligence, and customer service, and supports ecommerce systems with APIs. Retailers can configure processes and build Associate App extensions. The company lists SOC 2 Type II, PCI DSS Level 1, GDPR readiness, encrypted data, AWS hosting, redundancy, and 24×7 monitoring. It supports Android, iOS, web, and API access, with multi-location inventory, employee management, customer profiles, purchase orders, and advanced reporting. Pricing is on request.

Spec sheet

Purpose
NewStore combines point of sale, fulfillment, inventory, and customer engagement in one retail platform.Read 4 Oct 2026 · newstore.com
Product
NewStore describes its product as a mobile-first omnichannel retail platform combining POS, order management, clienteling, inventory, and native shopping apps.Read 4 Oct 2026 · docs.newstore.com
Integrations
NewStore says its cloud platform can integrate with PIM, ecommerce platforms, ERP, shipping providers, and third-party logistics providers.Read 4 Oct 2026 · docs.newstore.com
Security
NewStore says it encrypts persisted and transmitted data, follows PCI best practices for payment data, and handles personal and sensitive data in accordance with GDPR.Read 4 Oct 2026 · newstore.com
Support
NewStore directs support questions, incidents, and assistance requests through its official support portal and ticketing system.Read 4 Oct 2026 · docs.newstore.com
Headquarters
Boston, Massachusetts, United StatesRead 28 Sep 2026 · newstore.com
Founded
2015Read 28 Sep 2026 · newstore.com
Company
NewStore’s company story says it was founded in 2015; its contact page lists its Boston address as 77 Sleeper St, Boston, MA 02210.Read 4 Oct 2026 · newstore.com
APIs
NewStore provides REST APIs, a GraphQL API, and webhooks for interacting with and extending the platform.Read 4 Oct 2026 · docs.newstore.com
Availability and rollout
The site states 99.99% platform uptime, a three-week timeline to the first store live, and a 90-day full platform rollout.Read 4 Oct 2026 · newstore.com
Cloud platform
NewStore Omnichannel Cloud uses a microservices architecture and an API-first approach to connect with existing technology infrastructure.Read 4 Oct 2026 · newstore.com
Customization
NewStore says retailers can configure business processes in Omnichannel Manager and build extensions to tailor the Associate App.Read 4 Oct 2026 · newstore.com
Ecommerce compatibility
NewStore says it can integrate with any ecommerce system that offers an API and has a productized integration for Salesforce Commerce Cloud.Read 4 Oct 2026 · docs.newstore.com
Fiscalization
NewStore documents fiscalization support in countries including Austria, France and Monaco, Germany, India, Ireland, Italy, Norway, Poland, Portugal, Puerto Rico, Spain, and Sweden.Read 4 Oct 2026 · docs.newstore.com
Infrastructure
The company describes its platform as running on AWS with automated scaling, availability-zone redundancy, and 24×7 monitoring, testing, and support.Read 4 Oct 2026 · newstore.com
Modules
The site lists POS as the core product, with inventory, clienteling, order management, store fulfillment, and payments as add-on modules.Read 4 Oct 2026 · newstore.com
Order management
NewStore’s OMS is described as the single source of truth for order-related information, including inventory and customer information.Read 4 Oct 2026 · docs.newstore.com
Payments
NewStore Payments supports buy online pickup in store, buy online return in store, Tap to Pay on iPhone, mobile wallets, split payments, and remote payment links.Read 4 Oct 2026 · newstore.com
POS
Its mobile POS connects to an omnichannel order management system to support service across channels.Read 4 Oct 2026 · docs.newstore.com
Pricing and sales
The site directs prospective customers to request a demo and does not state a price on the product pages reviewed.Read 4 Oct 2026 · newstore.com
Retail workflows
The platform supports selling anywhere in a store, endless aisle, ship-from-store, buy online pickup in store, and curbside fulfillment.Read 4 Oct 2026 · newstore.com
Security and compliance
The site lists SOC 2 Type II, PCI DSS Level 1, and GDPR readiness; its platform description also mentions multi-tenant AWS hosting and 24×7 monitoring.Read 4 Oct 2026 · newstore.com
Target customers
NewStore describes its offering as an omnichannel retail platform for modern stores and says it serves retail brands around the world.Read 4 Oct 2026 · newstore.com
Website status
The site says it is in maintenance mode and that its new website goes live on October 9, 2026.Read 4 Oct 2026 · newstore.com
Who it serves
NewStore describes its platform as built for global brands seeking to accelerate digital transformation.Read 4 Oct 2026 · docs.newstore.com

Strong points and limits

Strong points

  • Supports Android, iOS, web, and API access
  • Includes POS and order management
  • 100+ integration partners listed
  • REST, GraphQL, and webhook interfaces
  • SOC 2 Type II listed

Limits

  • Pricing requires a sales request
  • Several capabilities are add-on modules
  • Website is currently in maintenance mode

Who it suits

NewStore suits global retail brands seeking an omnichannel platform across stores and digital channels. It is relevant to teams needing multi-location operations, inventory, fulfillment, and API integrations.

Verdict

NewStore covers broad omnichannel retail workflows with extensive integrations and configurable APIs. Prospective customers must request pricing and account for add-on modules.

Where Specifiction places it

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