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GoFrugal Retail

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Spec score 9.3 #2 of 113 in Point-of-Sale Software

What it is

GoFrugal Retail is a cloud and mobile ERP for retail businesses, with POS tools for checkout, inventory, purchasing, accounting, reporting, customer management, loyalty and supply-chain operations. Billing supports barcode scanning, multiple payment modes and offline use. Inventory tools track stock in real time, forecast demand and issue replenishment, expiry and slow-moving-stock alerts. A centralized web portal manages pricing, stock movement, sales and purchases across outlets. Integrated accounting covers GST, VAT, TDS and TCS reports, financial statements and bank reconciliation. Integrations include ecommerce services, business systems, WhatsApp, payment gateways and banking services; an open ecommerce API is also available. Security features include audit trails, multi-factor authentication and encrypted databases and backups. It runs on Android, iOS, web and Windows. GoFrugal serves independent stores, local chains and larger enterprises across retail types including supermarkets, pharmacies, apparel and specialty retail. There is no free plan; a 30-day trial is available. Retail ERP starts at ₹750 a month (billed starting from).

Spec sheet

What it does
GoFrugal provides cloud and mobile ERP software for retail, restaurant and distribution businesses, including POS, inventory and business-management functions.Read 21 Oct 2026 · gofrugal.com
Free plan
NoRead 20 Sep 2026 · gofrugal.com
Integrations
Published integrations include Shopify, WooCommerce, Unicommerce, ONDC, Tally, SAP, Microsoft Dynamics, Oracle, payment gateways and tax systems.Read 21 Oct 2026 · cdn.gofrugal.com
Support
Official pricing information says customers receive email and 24x7 live-chat support, with paid phone support available and MyGofrugal for service requests.Read 21 Oct 2026 · cdn.gofrugal.com
Headquarters
Chennai, IndiaRead 28 Sep 2026 · gofrugal.com
Founded
2004Read 28 Sep 2026 · gofrugal.com
Accounting and tax
Integrated accounting posts sales, purchases and returns in real time and produces financial statements and GST, VAT, TDS and TCS reports.Read 21 Oct 2026 · gofrugal.com
API scope
The API documentation lists item rate-and-stock retrieval plus sales-order creation, listing and retrieval APIs.Read 21 Oct 2026 · community.gofrugal.com
Barcode management
RetailEasy includes customizable barcode design and label printing intended to improve checkout accuracy.Read 21 Oct 2026 · gofrugal.com
Billing
The product supports fast checkout, barcode scanning, multiple payment modes and offline billing.Read 30 Sep 2026 · gofrugal.com
Business intelligence
BI tools provide real-time inventory and performance reports, scheduled email reports and mobile access through WhatsNow.Read 21 Oct 2026 · gofrugal.com
Certification
Gofrugal states that its on-premise and cloud solutions are certified to ISO/IEC 27001, valid until 21-Aug-2028.Read 30 Sep 2026 · gofrugal.com
Cloud POS
The cloud POS offers centralized multi-outlet data, remote access and real-time updates, and is described as OWASP-aligned and VAPT certified.Read 21 Oct 2026 · gofrugal.com
Commercial licensing
Installation instructions require a purchased product or order number, and GoBill is described as a license-based add-on; no open-source licence is published.Read 21 Oct 2026 · community.gofrugal.com
Company history
Gofrugal says it was established in 2004, serves more than 30,000 customers in over 75 countries and is headquartered in Chennai.Read 21 Oct 2026 · gofrugal.com
Company size
LinkedIn lists Gofrugal as a privately held company founded in 2004 with 201–500 employees and headquarters in Chennai, Tamil Nadu.Read 21 Oct 2026 · linkedin.com
Company status
Gofrugal became a division of Zoho Corp in 2023.Read 30 Sep 2026 · gofrugal.com
CRM and loyalty
Built-in CRM supports customer segmentation and messaging, while loyalty tools manage points and repeat-purchase incentives.Read 21 Oct 2026 · gofrugal.com
Deployment model
RetailEasy has installable server and client software; client installation instructions target Windows 7 or newer and optionally use Microsoft SQL Server.Read 21 Oct 2026 · community.gofrugal.com
Fast billing
RetailEasy supports quick checkout, mobile GoBill billing, barcode printing, tax configuration and exchange transactions.Read 21 Oct 2026 · gofrugal.com
Google Play availability
The GoBill POS listing shows 10K+ downloads and was updated on 23 September 2026; the page does not display a numerical rating.Read 21 Oct 2026 · play.google.com
Inventory
The product provides real-time inventory, demand forecasting, replenishment and omnichannel stock management.Read 21 Oct 2026 · gofrugal.com
Inventory management
YesRead 20 Sep 2026 · gofrugal.com
Legal name
Crunchbase identifies the legal entity as GOFRUGAL Technologies Pvt Ltd and lists it as a private Chennai company with 251–500 employees.Read 21 Oct 2026 · crunchbase.com
Limit: barcode scanning
GetApp users rate barcode or ticket scanning 2.9 out of 5 from seven ratings.Read 21 Oct 2026 · getapp.com
Limit: customization and development
Reviews complain that requested changes and custom development can take a long time or incur expensive charges.Read 21 Oct 2026 · softwareadvice.com
Limit: ecommerce
GetApp users rate ecommerce management 2.6 out of 5 from seven ratings.Read 21 Oct 2026 · getapp.com
Limit: interface and customer care
TechJockey reviewers mention a busy interface, small billing text and customer-care staff who sometimes cannot resolve problems.Read 21 Oct 2026 · techjockey.com
Limit: pricing management
GetApp users rate pricing-management capability 2.0 out of 5 from five ratings.Read 21 Oct 2026 · getapp.com
Limit: support responsiveness
Reviewers report slow or inconsistent responses, unresolved tickets and difficulty getting major issues fixed.Read 21 Oct 2026 · trustpilot.com
Multi-store
A centralized web portal manages pricing, stock movement, sales and purchases across multiple outlets in real time.Read 30 Sep 2026 · gofrugal.com
Open API
Gofrugal provides an open ecommerce API for connecting platforms that host an online business.Read 30 Sep 2026 · gofrugal.com
Ownership news
The company reports that it became a division of Zoho Corp in 2023.Read 21 Oct 2026 · gofrugal.com
Praise: support
Some Software Advice reviewers describe good support, live training and documentation, although ratings are mixed overall.Read 21 Oct 2026 · softwareadvice.com
Praise: usability and breadth
Independent reviewers commonly praise the broad feature set, simple operation, reporting and suitability for retail workflows.Read 21 Oct 2026 · softwareadvice.com
Procurement
Procurement functions cover purchase orders, goods receipt, invoice conversion, returns, supplier payments, margins and GMROI.Read 21 Oct 2026 · gofrugal.com
Rating on Apple App Store
4.2 out of 5 from 30 ratings for the myGoFrugal support app.Read 21 Oct 2026 · apps.apple.com
Rating on Capterra
4.4 out of 5 from 199 reviews.Read 21 Oct 2026 · capterra.com
Rating on GetApp
4.4 out of 5 from 199 reviews.Read 21 Oct 2026 · getapp.com
Rating on Software Advice
4.4 out of 5 from 199 reviews.Read 21 Oct 2026 · softwareadvice.com
Rating on Trustpilot
1.5 out of 5 from 198 reviews.Read 21 Oct 2026 · trustpilot.com
Retail operations
The retail POS covers billing, inventory, purchasing, accounting, reporting, CRM, loyalty and supply-chain operations.Read 30 Sep 2026 · gofrugal.com
SDK availability
The public API page documents endpoints and fields but does not list an SDK or client library.Read 21 Oct 2026 · community.gofrugal.com
Security certification
Gofrugal states that ISO/IEC 27001 certification applies to its on-premise and cloud solutions through 21 August 2028.Read 21 Oct 2026 · gofrugal.com
Security controls
The software supports password protection, hierarchical role permissions and cloud or local backups for recovery.Read 21 Oct 2026 · gofrugal.com
System requirements
The system-requirements article recommends at least 4 GB RAM for a server handling fewer than 200 transactions per day.Read 21 Oct 2026 · community.gofrugal.com
Target customers
Gofrugal serves small independent stores, local chains and large enterprises across retail verticals including supermarkets, pharmacies, apparel and specialty retail.Read 30 Sep 2026 · gofrugal.com
Warehouse and supply chain
Centralized warehouse tools handle outlet demand, purchase consolidation, stock distribution, repackaging and replenishment across stores.Read 21 Oct 2026 · gofrugal.com

Plans and prices

Basic $7 a month per user, per month Retail POS features · free version listed · free trial listed Read 21 Oct 2026 · capterra.com
Retail ERP starting price ₹750 a month starting from Read 30 Sep 2026 · gofrugal.com
Professional Priced on request Yearly subscription · One-time license Read 30 Sep 2026 · gofrugal.com
Standard Priced on request Yearly subscription · One-time license Read 30 Sep 2026 · gofrugal.com
Starter Priced on request Yearly subscription · One-time license Read 30 Sep 2026 · gofrugal.com

Every GoFrugal Retail plan and price →

Strong points and limits

Strong points

  • Checkout supports offline billing and multiple payment modes.
  • Stock alerts cover replenishment, expiry and slow-moving items.
  • Centralized portal manages multiple outlets in real time.
  • Integrated accounting includes tax reports and bank reconciliation.
  • Runs on Android, iOS, web and Windows.

Limits

  • No free plan is listed.
  • A 30-day trial is the listed trial period.
  • Retail ERP starts at ₹750 a month (billed starting from).

Who it suits

It suits independent retailers, local chains and larger businesses that need retail operations across one or more outlets. The listed verticals include supermarkets, pharmacies, apparel and specialty retail.

Verdict

GoFrugal Retail combines POS, inventory, accounting and multi-outlet management, with integrations and security controls also specified. A 30-day trial is available, but there is no free plan and the listed starting price is ₹750 a month (billed starting from).

Where Specifiction places it

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