GoFrugal Retail vs Helcim
GoFrugal Retail
gofrugal.comHelcim
helcim.comSide by side
| Figure | GoFrugal Retail | Helcim |
|---|---|---|
| Price from | — | $0.40/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 6 |
| Spec score · Point-of-Sale Software | 9.3 (#2) | 9.0 (#5) |
| API scope | The API documentation lists item rate-and-stock retrieval plus sales-order creation, listing and retrieval APIs. | The REST-style API covers payments, invoices, customers, ACH payments, payment hardware and recurring plans. |
| Company size | LinkedIn lists Gofrugal as a privately held company founded in 2004 with 201–500 employees and headquarters in Chennai, Tamil Nadu. | Crunchbase places Helcim in the 101–250 employee range. |
| Founded | 2004 | LinkedIn lists Helcim as founded in 2006. |
| Free plan | No | No |
| Headquarters | Chennai, India | Helcim lists its primary headquarters at 440 2 Ave SW, Suite 400, Calgary, Alberta T2P 5E9, Canada. |
| Integrations | Published integrations include Shopify, WooCommerce, Unicommerce, ONDC, Tally, SAP, Microsoft Dynamics, Oracle, payment gateways and tax systems. | Listed integrations include QuickBooks Online, Xero, WooCommerce and Foxy, with additional software connections available. |
| Inventory | The product provides real-time inventory, demand forecasting, replenishment and omnichannel stock management. | Inventory tools support product catalogs, CSV imports, stock counts and low-inventory alerts. |
| Praise: support | Some Software Advice reviewers describe good support, live training and documentation, although ratings are mixed overall. | Trustpilot reviewers frequently praise patient, knowledgeable and responsive customer-support staff. |
| Rating on Trustpilot | 1.5 out of 5 from 198 reviews. | 4.0 out of 5 from 1,100 reviews |
| Support | Official pricing information says customers receive email and 24x7 live-chat support, with paid phone support available and MyGofrugal for service requests. | Helcim offers phone support Monday through Friday 7 a.m.–5 p.m. MT and Saturdays 9 a.m.–5 p.m. MT, and says contact-form questions receive a reply within one business day. |
| What it does | GoFrugal provides cloud and mobile ERP software for retail, restaurant and distribution businesses, including POS, inventory and business-management functions. | Helcim is a payment-processing platform for small and medium-sized businesses accepting card, debit and ACH/EFT payments online and in person. |
Plans
GoFrugal Retail
- Basic$7 a month
- Retail ERP starting price₹750 a month
- ProfessionalPriced on request
- StandardPriced on request
- StarterPriced on request
Helcim
- Helcim payment processingFree
- Helcim platformFree
- Recurring payments$0.40 a month
- 4G wireless data$7 a month
- Helcim Card Reader$199, paid once
- Helcim Smart Terminal$349, paid once
In their own words
GoFrugal Retail
GoFrugal Retail is a cloud and mobile ERP for retail businesses, with POS tools for checkout, inventory, purchasing, accounting, reporting, customer management, loyalty and supply-chain operations. Billing supports barcode scanning, multiple payment modes and offline use. Inventory tools track stock in real time, forecast demand and issue replenishment, expiry and slow-moving-stock alerts. A centralized web portal manages pricing, stock movement, sales and purchases across outlets. Integrated accounting covers GST, VAT, TDS and TCS reports, financial statements and bank reconciliation. Integrations include ecommerce services, business systems, WhatsApp, payment gateways and banking services; an open ecommerce API is also available. Security features include audit trails, multi-factor authentication and encrypted databases and backups. It runs on Android, iOS, web and Windows. GoFrugal serves independent stores, local chains and larger enterprises across retail types including supermarkets, pharmacies, apparel and specialty retail. There is no free plan; a 30-day trial is available. Retail ERP starts at ₹750 a month (billed starting from).
Helcim
Helcim provides businesses with payment processing tools for in-person and online sales, invoices, and virtual-terminal transactions. Its tools include point of sale, online checkout, payment links, recurring payments, invoicing, a customer vault, and an inventory catalog. In-person payments support major payment types such as Apple Pay and Google Pay. Eligible merchants can also accept ACH through invoicing, recurring payments, payment requests, and the Virtual Terminal. Helcim lists integrations with QuickBooks Online, Xero, and WooCommerce, as well as its API and HelcimPay.js for custom integrations and website payments. The Card Vault tokenizes stored payment details for future or recurring payments, while Helcim says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. It identifies itself as a PCI Level 1 Service Provider. The POS app is available for Windows, Mac, iOS, and Android, with listed device requirements. The processing plan costs nothing, with no account monthly fees; transaction rates vary by volume and payment method.