Fabric Provider Directory vs WebMD Physician Directory

Fabric Provider Directory is a web directory that guides patients toward suitable providers and appointments. Customizable decision trees use symptoms, preferences, and location to match people with providers and appointment types, while real-time availability supports scheduling. Search-engine-optimized pages organize discovery by symptoms, specialties, or services and direct patients to the organization’s site. Decision trees are designed to reduce incorrect bookings and scheduling dead ends. Fabric consolidates provider data and can enrich profiles with third-party information such as sub-specialties, focus areas, and reviews. Built-in analytics show search behavior, scheduling patterns, and conversion trends. Integration options include open APIs, two-way EMR connections, HL7 and FHIR exchange, SSO, DFT functionality, automated ORM and ORU workflows, new patient registration, encounter creation, and notes. Fabric states that the platform is SOC 2 Type 2 certified, HIPAA compliant, and aligned with WCAG 2.1. Most integrations are stated to take 60 days. Pricing is available through sales.

WebMD Physician Directory helps patients find healthcare practitioners through profiles searchable by location, specialty, condition, and procedure. Its homepage states that the directory includes profiles for more than 3 million physicians and more than 8 million physician ratings and reviews. Patients can book appointments online, including through Video Visit and Chat Now options, and find hospitals by specialty, hospitals, and group practices. The directory is available on the web and in the WebMD app for iOS and Android; the app can find nearby providers or search by city, state, or ZIP code.

Practitioners and medical practices can submit or claim listings. A free Basic Profile on WebMD and Vitals.com can display accepted insurance, degrees and certifications, conditions treated, and other information. Paid Featured Profiles add options such as a practice website, telemedicine details, appointment requests, photos, video, and a customizable booking widget. They also provide review tools, local visibility options, call tracking analytics, monthly reporting, and an account manager. The Basic Profile costs nothing.