factoHR vs Superthread HR Service Delivery

factoHR is a web-based HR platform for managing employee records, time off, onboarding, performance, and time tracking. It also provides mobile apps, attendance options such as face recognition, selfie punch, geofencing, and location-tagged punches, and administration for multiple entities and role-specific permissions. Integrations connect HR with payroll, finance, hiring, learning, background checks, and SSO systems. Customers can access and export their information on any plan. The free plan supports up to 20 employees and requires no credit card. Listed annual-billing plans for up to 50 employees are Core at ₹125 a month, Premium at ₹175 a month, and Ultimate at ₹225 a month; the pricing note lists paid plans from ₹4,499/mo (annual). Subscriptions may be paid quarterly or yearly. There is no cancellation fee or lock-in period, but remaining annual-plan credit is not refunded after discontinuation. Support hours are Monday through Friday, 9:00 AM to 6:30 PM. factoHR is headquartered in Rajkot, Gujarat, India, and was founded in 2016.

Superthread HR Service Delivery organizes employee requests with the tasks, documentation, projects, and agents involved in people operations. Employees can submit requests through forms and follow their status, assignees, due dates, comments, and attachments. Teams can coordinate onboarding and offboarding across HR, IT, Finance, managers, and new starters. AI agents can review requests, identify missing context, prepare onboarding updates, and flag stalled work within accessible spaces. Private spaces and granular access controls can restrict sensitive employee relations, compensation, investigation, and leadership work. Superthread handles requests, processes, documentation, coordination, and follow-up; it does not replace an HRIS employee record system or payroll platform. The shared service desk portal is included with Business and Enterprise, not Free or Pay what you want. Free is free; Pay what you want starts at $3 per user per month. Platforms listed are Android, iOS, macOS, web, Windows, and API.