Factor4 vs GoTab
Factor4
factor4giftcard.com
GoTab
gotab.comSide by side
| Figure | Factor4 | GoTab |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Restaurant Gift Card Software | 7.7 (#14) | 8.0 (#8) |
| Headquarters | Broomall, Pennsylvania, United States | Arlington, Virginia, United States |
| Integrations | The integration directory lists 197 connections across POS systems, terminals, gateways, processors, shopping carts, and other technologies, including Clover, Toast, Shopify, and Micros Simphony. | GoTab lists accounting, reservations, hotel PMS, self-pour, entertainment, inventory, marketing, and loyalty among its integration areas. |
| Product | Factor4 provides gift card and loyalty programs using a real-time stored value platform. | GoTab describes itself as an end-to-end restaurant commerce platform supporting full-service, quick-service, online ordering, curbside pickup, and delivery. |
| Support | Support is available seven days a week; published hours are Monday–Thursday 6:30am–8:00pm EST, Friday 6:30am–7:00pm EST, Saturday 8:30am–2:30pm EST, and Sunday 10:00am–3:00pm EST. | GoTab provides 24/7 live support by chat, SMS, and phone on Pro and Sync; it is an add-on for Basic. |
Plans
In their own words
Factor4
Factor4 has no write-up on Specifiction yet; its figures are above.
GoTab
GoTab is an end-to-end restaurant commerce platform for restaurants and other hospitality venues. It supports full-service and quick-service operations, online ordering, curbside pickup, and delivery. Guests can order and pay from their phones while keeping one tab across staff-assisted and digital ordering. Its point-of-sale software runs on Windows, Android, and iOS devices, while the service is also listed for web, API, and Android and iOS access. Plans are priced per location: Basic is $15 a month with QR and online ordering, preauthorized tabs, one POS, and flexible hardware options; Pro is $99 a month and adds handheld access, Easy Tab, and a kiosk; Sync is $229 a month and adds OpServer with enhanced offline capabilities, fraud and insufficient-funds protection, and order-status SMS. GoTab lists integrations for accounting, reservations, hotel PMS, inventory, marketing, loyalty, and other areas, including QuickBooks Online, Xero, OpenTable, Uber Eats, and 7shifts.