FACTS Enrollment vs Gecko
FACTS Enrollment
factsmgt.com
Gecko
geckoengage.comSide by side
| Figure | FACTS Enrollment | Gecko |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Admissions Software | 6.9 (#26) | 7.6 (#10) |
| Founded | 1986 | 2012 |
| Headquarters | Lincoln, Nebraska, United States | Edinburgh, Scotland, United Kingdom |
| Integrations | Enrollment status updates flow from Application & Enrollment to FACTS Financial Aid Management. | Gecko’s own materials describe integrations with Slate, Salesforce, Ellucian, Microsoft Dynamics 365, HubSpot, Unibuddy and Recruit CRM, as well as webhooks and SFTP. |
| Security | FACTS states that multi-factor authentication changes for Application & Enrollment were released ahead of an MFA launch scheduled for Q3 2025. | Gecko reported renewing ISO 27001:2022 certification, completing an annual SOC 2 Type 2 audit and penetration testing, and updating its VPAT against WCAG 2.2 AA. |
| Support | FACTS offers existing Application & Enrollment customers concierge enrollment support from its Enrollment Management Specialists. | Gecko describes hands-on onboarding, on-site training, documentation, live sessions, self-serve resources, and in-platform support. |
Plans
In their own words
FACTS Enrollment
FACTS Enrollment has no write-up on Specifiction yet; its figures are above.
Gecko
Gecko is a student engagement CRM for higher education, bringing student conversations, data, and touchpoints together. Its platform includes chat, texting, email, calling, events, contact management, forms, workflows, student portals, AI, and reporting. A shared inbox brings email, text, chat, and social messages together, with tools to assign conversations, add internal notes, and use canned responses. Workflows can use event or scheduled triggers, conditional paths, and connections to external systems through webhooks and APIs. The AI chatbot provides automated support across web, social, and SMS, with complex queries handed to human agents. Other AI capabilities include sentiment analysis, automatic tagging, summaries, and support for over 50 languages. Reporting includes customizable reports, event metrics, communication tracking, and scheduled delivery and exports. Gecko identifies Slate, Salesforce, and Ellucian as systems it works alongside; its Salesforce integration supports two-way API data exchange. Its audience includes admissions, student services, international recruitment, career services, graduate admissions, community colleges, and online education teams. Pricing is on request, and Gecko offers a free 30-minute demo, not described as a product trial.