FAMCare vs OpenText Investigation
FAMCare
famcare.netOpenText Investigation
opentext.comSide by side
| Figure | FAMCare | OpenText Investigation |
|---|---|---|
| Price from | $795/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.9 (#2) | 7.0 (#157) |
| Deployment | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. | The product page lists an off-cloud deployment option, and its overview describes an on-premises review module and transfer to OpenText Core eDiscovery in the OpenText AWS cloud. |
| Founded | 1998 | 1991 |
| Headquarters | St. Louis, Missouri, United States | Waterloo, Ontario, Canada |
| Purpose | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. | OpenText Investigation is early case assessment and investigation software for litigation, internal, and regulatory investigations. |
| Workflow automation | Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders. | Yes |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
In their own words
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.
OpenText Investigation
OpenText Investigation has no write-up on Specifiction yet; its figures are above.