FAMCare vs Thomson Reuters Case Tracking
FAMCare
famcare.netThomson Reuters Case Tracking
legal.thomsonreuters.comSide by side
| Figure | FAMCare | Thomson Reuters Case Tracking |
|---|---|---|
| Price from | $795/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.9 (#2) | 7.4 (#101) |
| Founded | 1998 | 2008 |
| Headquarters | St. Louis, Missouri, United States | Toronto, Ontario, Canada |
| Purpose | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. | Case Tracking manages referral assessments, case development, and prosecution outcome tracking to investigate and prevent fraud. |
| Security | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. | Thomson Reuters describes the case management platform as secure and says it centralizes case documentation securely. |
| Workflow automation | Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders. | Yes |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
Thomson Reuters Case Tracking
- Case TrackingPriced on request
In their own words
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.
Thomson Reuters Case Tracking
Thomson Reuters Case Tracking is a web platform for managing fraud investigations from referral assessment through case development and prosecution outcome tracking. Teams can import cases from Fraud Detect or other sources, assign and route work, and investigate cases in a shared secure workspace. Case records hold notes, calls, tasks, documents, images, and videos. Relevant information can move into one workflow, reducing repeated entry. Fraud Detect integration imports cases and sends resolution statistics back for analytics. Workflow automation and reporting dashboards support operations. Time tracking and reports cover case and non-case hours, daily, weekly, and monthly work distribution, and team member goals. Listed capabilities include API access, conditional logic, automated deadline calculation, one-way calendar sync, email reminders, court filing integration, document analysis, legal knowledge and case-law search, e-signature integration, and Microsoft Word export. Thomson Reuters offers a free tailored demo scheduled by a representative. The product is paid with pricing on request, has no free plan, and runs on the web. The product page does not state plan limits or trial duration.