FarEye Last Mile vs IBM Sterling Order Management
FarEye Last Mile
fareye.com
IBM Sterling Order Management
ibm.comSide by side
| Figure | FarEye Last Mile | IBM Sterling Order Management |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 1 | 12 |
| Spec score · Quick Commerce Software | 8.1 (#4) | 7.6 (#10) |
| Integrations | FarEye says it connects with WMS, OMS, TMS, CRM, point-of-sale, and payment platforms. | IBM says the solution supports integrations with internal and external applications and offers a library of prebuilt and partner-led services. |
| Intended customers | FarEye describes the product as an enterprise solution for sectors including courier and logistics, big and bulky retail, healthcare and pharmacy, and e-commerce. | IBM describes the Standard edition as intended for large, multi-geo, multi-site, multi-channel businesses handling high order volumes and complex operations. |
| Purpose | FarEye’s Last Mile Delivery software manages delivery operations across owned, outsourced, and hybrid fleets for B2B and B2C customers. | IBM Sterling Order Management supports omnichannel order fulfillment and order management across channels. |
| Security | FarEye’s published information security policy describes access controls, customer-data confidentiality, network security, incident management, and alignment of business continuity management with ISO 22301 standards. | IBM states that Sterling Order Management System is ISO-27001, ISO-27017, and ISO-27018 certified and uses encryption for data in motion and at rest. |
Plans
IBM Sterling Order Management
- EssentialsPriced on request
- EssentialsPrice not published
- StandardPriced on request
- StandardPrice not published
- ProfessionalPriced on request
- ProfessionalPrice not published
- EnterprisePrice not published
- EnterprisePriced on request
- IBM Sterling Order Management ProfessionalPriced on request
- IBM Sterling Order Management EnterprisePriced on request
In their own words
FarEye Last Mile
FarEye Last Mile manages delivery operations for B2B and B2C customers using owned, outsourced or hybrid fleets. Dispatch tools cover sorting, in-scans and out-scans, and label generation. Route planning supports static routes and dynamic machine-learning-driven optimization, while fleet orchestration can include carrier networks and gig workers. Driver operations include onboarding, gig-worker training and roster management. Its Apple and Android driver app supports training videos, approval workflows and digital proof of delivery, including photos and signatures. Customer-facing tools include delivery slots, rescheduling, ETAs, real-time tracking, driver feedback and returns management; the platform also provides customer notifications and dispatch management. FarEye says it connects with warehouse, order, transportation, customer relationship, point-of-sale and payment systems. Its APIs cover checkout serviceability and rates, delivery slots, consignments, route plans, pickups and tracking webhooks. The platform is available on Android, iOS, web and through an API. FarEye says its web and mobile products support more than 25 languages and come pre-integrated with more than 150 carriers. Pricing is on request, and the product page directs prospective customers to book a meeting.
IBM Sterling Order Management
IBM Sterling Order Management has no write-up on Specifiction yet; its figures are above.