Fastcall vs PhoneBurner
Fastcall
fastcall.com
PhoneBurner
phoneburner.comSide by side
| Figure | Fastcall | PhoneBurner |
|---|---|---|
| Price from | $30/mo | $11.67/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Computer Telephony Integration Software | 8.4 (#4) | 7.7 (#12) |
| Founded | 2007 | 2008 |
| Integrations | Documented Salesforce integrations include Agentforce, Sales Engagement, Einstein Conversation Insights, Einstein Generative AI, Omni-Channel and Einstein Bots. | The power dialer integrates with Salesforce, HubSpot, Zoho CRM, Pipedrive, GoHighLevel, and other tools; the page also describes open API and webhooks connectivity. |
| Product | Fastcall is a Salesforce-native communications platform for voice, messaging and automatic activity logging. | PhoneBurner is a cloud-based power dialer that runs in a browser and automates manual work around calls. |
| Security | Fastcall says it implements commercially reasonable technical and organizational safeguards but cannot guarantee absolute security. | PhoneBurner’s homepage states that it is SOC 2 Type II certified. |
| Support | Fastcall asks subscribers to open a support case within the app for the fastest service. | The product page says PhoneBurner provides US-based support and free onboarding. |
| Trial | The product is advertised as free to try for 14 days and cancellable anytime. | The pricing page offers free trial access with free minutes to test the dialer; for team evaluations it offers a custom demo and expanded trial. |
Plans
In their own words
Fastcall
Fastcall is a Salesforce-native communications platform for voice, messaging, and automatic activity logging. It handles inbound and outbound calls, click-to-dial, list dialing, voicemail drop, recording, and transcription. Users can send and receive SMS, MMS, and WhatsApp messages from Salesforce, with activity logged there. Fastcall also logs calls made through the Salesforce mobile interface. Its documented integrations include Agentforce, Sales Engagement, Einstein Conversation Insights, Einstein Generative AI, Omni-Channel, and Einstein Bots; Agentforce can use it for calls, messages, and IVR interactions inside Salesforce. A Subscriber API is available through Apex, Salesforce Flows, and Salesforce REST API actions. Fastcall connects to Twilio, using a Twilio subaccount for phone-number allocation and pay-as-you-go minutes. An active Salesforce subscription is required, and the advertised trial lasts 14 days. Essential costs $30 a month and Pro costs $60 a month, each per user with a 10-user minimum and monthly usage charges. The listed starting rate is $24/user/mo (annual).
PhoneBurner
PhoneBurner has no write-up on Specifiction yet; its figures are above.