Fax.com vs TELUS Cloud Fax
Fax.com
efax.comTELUS Cloud Fax
telus.comSide by side
| Figure | Fax.com | TELUS Cloud Fax |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Online Fax Services | 8.5 (#29) | 8.9 (#8) |
| Spec score · Online fax services | 8.4 (#35) | 8.8 (#14) |
| Free plan | No | No |
| Headquarters | Los Angeles, California, United States | British Columbia, Canada |
| Inbound faxing | Yes | Yes |
| Integrations | The integrations page lists Epic, athenahealth, SAP, Salesforce, Medplum, KanTime, Zoho, PaperCut, multifunction printers, and an eFax API. | The page names SAP and Salesforce.com as example application integrations available via a Fax API. |
| International faxing | Yes | Yes |
| Monthly page allowance | 200 | 300 |
| Security | The pricing page says all plans feature HIPAA-compliant encryption and that the Business plan includes a signed BAA. | TELUS says advanced security technologies protect documents and customer data for Canadian-bound faxes remains in Canada. |
| Support | The pricing page says every plan includes access to live support. | The product page lists separate technical-support numbers for TELUS Cloud Fax and the eFax Corporate-powered service. |
| Virtual fax number | Yes | Yes |
Plans
Fax.com
- BusinessPrice not published
- CorporatePriced on request
- PersonalPrice not published
TELUS Cloud Fax
- Single fax number$14.95, paid once
- Setup feePrice not published
In their own words
TELUS Cloud Fax
TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.