FAX.PLUS vs TELUS Cloud Fax

FAX.PLUS is a fax service for sending and receiving documents through web, desktop, Android, iOS, email, Google and multifunction printers. Users can select local, toll-free or international fax numbers, or port an existing number. Faxes can be sent to over 180 countries, with numbers available from 48 countries. The free plan includes 10 pages total. Basic costs $6.99 a month and includes 200 pages per month, one fax number and one member; its maximum is 60 pages per fax. Premium costs $13.99 a month for 500 pages, one number and one member. Business costs $27.99 a month for 1,000 pages and five members; Enterprise costs $79.99 a month for 4,000 pages and unlimited members. The service supports Google Workspace, Microsoft, Slack, Zapier, Teams, cloud storage and APIs. Its admin console manages users, roles, number access and usage limits. Faxes can be broadcast to up to 500 recipients with delivery tracking, and AI can convert them to searchable text and structured data. Stored documents use 256-bit AES encryption; transfers use TLS 1.2 or higher. Paid plans include a 30-day free period.

TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.