FaxBurner vs TELUS Cloud Fax

FaxBurner is an online fax service for sending and receiving documents through an app, email or supported computers. Its free service does not require a credit card and includes a temporary fax number lasting 24 hours, five pages total to send and 25 inbound pages per month. Paid plans make the number permanent: Professional costs $14.95 a month for 500 inbound and outbound pages per month, while Premier costs $24.95 a month for 2,000 pages per month.

Users can fax from Gmail, Outlook or another inbox, and send PDFs, JPEGs, PNGs, scans, photos and uploaded files. Features include archiving, online signing, combining files and creating faxes from photos. FaxBurner supports iPhone, iPad, Android, PC, Mac, Windows and Linux; faxes are delivered through secure servers to the app inbox or email. The service provides FAQs and a Help Center, but no compliance support. Cancelling or downgrading may make a paid number temporary again and restore free-tier limits. FaxBurner says it has operated since 2010.

TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.