FAXcentric vs TELUS Cloud Fax
FAXcentric
faxcentric.comTELUS Cloud Fax
telus.comSide by side
| Figure | FAXcentric | TELUS Cloud Fax |
|---|---|---|
| Price from | $14.99/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 2 |
| Spec score · Online Fax Services | 7.6 (#70) | 8.9 (#8) |
| Spec score · Online fax services | 7.5 (#72) | 8.8 (#14) |
| Free plan | No | No |
| Headquarters | Portland, Oregon, United States | British Columbia, Canada |
| Inbound faxing | Yes | Yes |
| Integrations | The site lists Box, Dropbox, EMR/EHR, Direct Messaging, email, and other fax providers such as OpenText EasyLink as connection destinations. | The page names SAP and Salesforce.com as example application integrations available via a Fax API. |
| Intended users | The site presents its solutions for business and enterprise, medical and government, and rural settings. | TELUS describes Cloud Fax as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines. |
| Security | FAXcentric says its cloud fax network and healthcare fax solutions are HIPAA compliant and that it acts as a HIPAA business associate. | TELUS says advanced security technologies protect documents and customer data for Canadian-bound faxes remains in Canada. |
| Support | Standard support is included with both listed subscriptions; the site also lists extended and 24/7 support subscriptions as add-ons. | The product page lists separate technical-support numbers for TELUS Cloud Fax and the eFax Corporate-powered service. |
| Virtual fax number | Yes | Yes |
| What it does | FAXcentric describes itself as cloud document delivery for fax machines. | TELUS Cloud Fax replaces fax machines, servers, toner, paper and dedicated fax lines with cloud faxing through email. |
Plans
FAXcentric
- Basic Subscription$14.99 a month
- Standard Subscription$19.99 a month
- Basic Subscription$14.99 a month
- Standard Subscription$19.99 a month
TELUS Cloud Fax
- Single fax number$14.95, paid once
- Setup feePrice not published
In their own words
FAXcentric
FAXcentric has no write-up on Specifiction yet; its figures are above.
TELUS Cloud Fax
TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.