FaxCore vs mFax (now Documo)
FaxCore
faxcore.commFax (now Documo)
documo.comSide by side
| Figure | FaxCore | mFax (now Documo) |
|---|---|---|
| Price from | $60/mo | $25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 5 |
| Spec score · Online Fax Services | 9.1 (#2) | 7.4 (#84) |
| Spec score · Online fax services | 9.0 (#7) | 7.4 (#79) |
| API | FaxCore provides a REST API at no charge, with sample code and assistance. | The REST-based Cloud Fax API supports programmatic fax sending and receiving, delivery status tracking, and triggering intelligent document processing. |
| Founded | 2002 | 2017 |
| Intended users | FaxCore describes its solutions as serving Fortune 500 and Fortune Global 500 companies and organizations with enterprise fax needs. | Documo describes its customers as including healthcare providers, hospitals, health systems, multi-site clinics, healthtech companies, and channel partners. |
| Product | FaxCore provides enterprise fax server software deployed on-premises, as a managed cloud service, or in a hybrid configuration. | Documo (mFax) launched in 2017 as a HIPAA-compliant cloud fax platform. |
| Security | FaxCore describes HTTPS, two-factor authentication, end-to-end encryption, and in-network routing as security measures for protecting faxes. | Documo says it is HIPAA compliant, SOC 2 Type II audited, and HITRUST e1 certified, with a BAA available for its products. |
| Support | Support is available by phone, email, remote access, and a support ticket form; phone support hours are Monday through Friday, 9 AM to 8 PM Eastern Time. | Documo support is available by live chat, phone, or email from 9 a.m. to 6 p.m. EST, Monday through Friday. |
| What it does | FaxCore is an enterprise fax server offered on premises, in a hybrid etherFAX configuration, or as a cloud service. | Documo Cloud Fax lets healthcare organizations send and receive faxes from a browser without fax machines or phone lines. |
Plans
FaxCore
- FaxCore feature subscription$60 a month
- Cloud-Based FaxCorePriced on request
- Cloud fax servicePriced on request
- On-Premise FaxCorePriced on request
- Partly Cloudy (hybrid) FaxCorePriced on request
mFax (now Documo)
- Solo$25 a month
- Professional$62.50 a month
- Business$125 a month
- Enterprise$250 a month
- CustomPriced on request
In their own words
mFax (now Documo)
mFax (now Documo) has no write-up on Specifiction yet; its figures are above.