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SPECIFICTION
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mFax (now Documo)

documo.com

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Spec score 7.4 #79 of 102 in Online fax services

Spec sheet

What it does
Documo Cloud Fax lets healthcare organizations send and receive faxes from a browser without fax machines or phone lines.Read 12 Oct 2026 · documo.com
Product
Documo (mFax) launched in 2017 as a HIPAA-compliant cloud fax platform.Read 12 Oct 2026 · documo.com
Intended users
Documo describes its customers as including healthcare providers, hospitals, health systems, multi-site clinics, healthtech companies, and channel partners.Read 12 Oct 2026 · documo.com
Trial
The fax free trial lasts 14 days and includes 100 pages.Read 12 Oct 2026 · help.documo.com
API
The REST-based Cloud Fax API supports programmatic fax sending and receiving, delivery status tracking, and triggering intelligent document processing.Read 12 Oct 2026 · documo.com
Security
Documo says it is HIPAA compliant, SOC 2 Type II audited, and HITRUST e1 certified, with a BAA available for its products.Read 12 Oct 2026 · documo.com
Support
Documo support is available by live chat, phone, or email from 9 a.m. to 6 p.m. EST, Monday through Friday.Read 12 Oct 2026 · documo.com
Founded
2017Read 28 Sep 2026 · documo.com
Document processing
Its IDP features use OCR and AI to classify documents, extract patient data, and create searchable PDFs from faxes and scans.Read 12 Oct 2026 · documo.com
EHR integrations
The pricing page lists Open EMR, ModMed, NextGen Enterprise, and PointClickCare as available EHRs.Read 12 Oct 2026 · documo.com
Encryption
Cloud Fax transmissions use TLS 1.2 or later and AES-256, and the service records actions in an audit trail.Read 12 Oct 2026 · documo.com
Notable limit
The web portal allows up to 10 attachments per fax, with a 500 MB total attachment limit and a 100 MB limit per attachment.Read 12 Oct 2026 · help.documo.com

Plans and prices

Solo $25 a month annually 300 pages/month · 1 user · 1 fax number · $3.00/mo additional user · $3.00/mo additional number · $0.15/additional page Read 12 Oct 2026 · documo.com
Professional $62.50 a month annually 800 pages/month · 3 users · 1 fax number · $3.00/mo additional user · $3.00/mo additional number · $0.09/additional page · Team Management · Electronic Signatures Read 12 Oct 2026 · documo.com
Business $125 a month annually 2,500 pages/month · 10 users · 5 fax numbers · $3.00/mo additional user · $3.00/mo additional number · $0.08/additional page · Reseller Tools · API Access Read 12 Oct 2026 · documo.com
Enterprise $250 a month annually 6,000 pages/month · 50 users · 10 fax numbers · $3.00/mo additional user · $3.00/mo additional number · $0.07/additional page · SSO Read 12 Oct 2026 · documo.com
Custom Priced on request customized pricing Thousands to millions of pages · Unlimited users · Unlimited fax numbers · Volume and term discounts · Dedicated account management · AI-enabled workspaces · OCR · Document classification · Data extraction Read 12 Oct 2026 · documo.com

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