Tech riderRev. 12 Oct 2026

mFax (now Documo)

Ch 1015.9of 105Online Fax Services

1Runs onAPI, iOS, Web
2Costsfree trial · paid from $25/mo
3Monthly page allowance300 pages/mo
4Virtual fax numberYes
5Inbound faxingYes
6Mobile appsYes
7International faxingYes
8Compliance supporthipaa

8 lines stated Written from the maker's own pages: documo.com

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Overview

mFax (now Documo) is ranked #101 of 105 in online fax services on Specifiction. It runs on API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $25/mo.

mFax (now Documo) plans and pricing

All plans

Solo $25/mo annually 300 pages/month · 1 user · 1 fax number · $3.00/mo additional user · $3.00/mo additional number · $0.15/additional page documo.com · 12 Oct 2026

Professional $62.50/mo annually 800 pages/month · 3 users · 1 fax number · $3.00/mo additional user · $3.00/mo additional number · $0.09/additional page · Team Management · Electronic Signatures documo.com · 12 Oct 2026

Business $125/mo annually 2,500 pages/month · 10 users · 5 fax numbers · $3.00/mo additional user · $3.00/mo additional number · $0.08/additional page · Reseller Tools · API Access documo.com · 12 Oct 2026

Enterprise $250/mo annually 6,000 pages/month · 50 users · 10 fax numbers · $3.00/mo additional user · $3.00/mo additional number · $0.07/additional page · SSO documo.com · 12 Oct 2026

Custom customized pricing Thousands to millions of pages · Unlimited users · Unlimited fax numbers · Volume and term discounts · Dedicated account management · AI-enabled workspaces · OCR · Document classification · Data extraction documo.com · 12 Oct 2026

Compared on online fax services

Free plan: Nodocumo.com
Paid from: $25/modocumo.com
Monthly page allowance: 300 pages/modocumo.com
Virtual fax number: Yesdocumo.com
Inbound faxing: Yesdocumo.com
Mobile apps: Yesdocumo.com
International faxing: Yesdocumo.com
Compliance support: hipaadocumo.com
Users included: 1 usersdocumo.com

Facts

Product: Documo (mFax) launched in 2017 as a HIPAA-compliant cloud fax platform.documo.com · 12 Oct 2026
What it does: Documo Cloud Fax lets healthcare organizations send and receive faxes from a browser without fax machines or phone lines.documo.com · 12 Oct 2026
Document processing: Its IDP features use OCR and AI to classify documents, extract patient data, and create searchable PDFs from faxes and scans.documo.com · 12 Oct 2026
API: The REST-based Cloud Fax API supports programmatic fax sending and receiving, delivery status tracking, and triggering intelligent document processing.documo.com · 12 Oct 2026
EHR integrations: The pricing page lists Open EMR, ModMed, NextGen Enterprise, and PointClickCare as available EHRs.documo.com · 12 Oct 2026
Security: Documo says it is HIPAA compliant, SOC 2 Type II audited, and HITRUST e1 certified, with a BAA available for its products.documo.com · 12 Oct 2026
Encryption: Cloud Fax transmissions use TLS 1.2 or later and AES-256, and the service records actions in an audit trail.documo.com · 12 Oct 2026
Support: Documo support is available by live chat, phone, or email from 9 a.m. to 6 p.m. EST, Monday through Friday.documo.com · 12 Oct 2026
Trial: The fax free trial lasts 14 days and includes 100 pages.help.documo.com · 12 Oct 2026
Notable limit: The web portal allows up to 10 attachments per fax, with a 500 MB total attachment limit and a 100 MB limit per attachment.help.documo.com · 12 Oct 2026
Intended users: Documo describes its customers as including healthcare providers, hospitals, health systems, multi-site clinics, healthtech companies, and channel partners.documo.com · 12 Oct 2026