FaxCore vs TELUS Cloud Fax
FaxCore
faxcore.comTELUS Cloud Fax
telus.comSide by side
| Figure | FaxCore | TELUS Cloud Fax |
|---|---|---|
| Price from | $60/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 2 |
| Spec score · Online Fax Services | 9.1 (#2) | 8.9 (#8) |
| Spec score · Online fax services | 9.0 (#7) | 8.8 (#14) |
| Free plan | No | No |
| Headquarters | Parker, Colorado, United States | British Columbia, Canada |
| Inbound faxing | Yes | Yes |
| Integrations | The site lists integrations with Office 365, Exchange, SQL Server, SharePoint, Microsoft Active Directory, SAP, and MFP connectors. | The page names SAP and Salesforce.com as example application integrations available via a Fax API. |
| Intended users | FaxCore describes its solutions as serving Fortune 500 and Fortune Global 500 companies and organizations with enterprise fax needs. | TELUS describes Cloud Fax as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines. |
| International faxing | Yes | Yes |
| Monthly page allowance | 500 | 300 |
| Security | FaxCore describes HTTPS, two-factor authentication, end-to-end encryption, and in-network routing as security measures for protecting faxes. | TELUS says advanced security technologies protect documents and customer data for Canadian-bound faxes remains in Canada. |
| Support | Support is available by phone, email, remote access, and a support ticket form; phone support hours are Monday through Friday, 9 AM to 8 PM Eastern Time. | The product page lists separate technical-support numbers for TELUS Cloud Fax and the eFax Corporate-powered service. |
| What it does | FaxCore is an enterprise fax server offered on premises, in a hybrid etherFAX configuration, or as a cloud service. | TELUS Cloud Fax replaces fax machines, servers, toner, paper and dedicated fax lines with cloud faxing through email. |
Plans
FaxCore
- FaxCore feature subscription$60 a month
- Cloud-Based FaxCorePriced on request
- Cloud fax servicePriced on request
- On-Premise FaxCorePriced on request
- Partly Cloudy (hybrid) FaxCorePriced on request
TELUS Cloud Fax
- Single fax number$14.95, paid once
- Setup feePrice not published
In their own words
TELUS Cloud Fax
TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.