FaxOnline vs OTG Networks vFax
FaxOnline
faxonline.comOTG Networks vFax
otg-group.comSide by side
| Figure | FaxOnline | OTG Networks vFax |
|---|---|---|
| Price from | $2.99/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Online Fax Services | 8.3 (#35) | 8.9 (#10) |
| Spec score · Online fax services | 8.2 (#41) | 9.0 (#6) |
| Compliance support | hipaa and gdpr | hipaa |
| Email faxing | Users can send faxes from email by addressing a message to [email protected], and the page says Gmail, Outlook, Yahoo, and custom domains are supported. | Users can send a fax from an email client by attaching a PDF and entering the fax number in the recipient field. |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Mobile apps | No | Yes |
| Security | The security page describes 256-bit SSL encryption, HTTPS transmission, role-based user access, and optional fax auto-delete. | The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs. |
| Support | The contact page lists 24/7 live chat, free 15-minute onboarding, and email responses within one business day. | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. |
| Virtual fax number | Yes | Yes |
Plans
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
In their own words
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.