FaxTerra vs TELUS Cloud Fax

FaxTerra is an online fax service for sending and receiving documents through a web browser, iPhone app, or Android app. It provides a virtual fax number and supports international faxing. The free plan allows 10 pages per month sent to fax numbers in the US and Canada; it does not require a credit card and has no ads, watermarks, or branding. Sending stops when the page allowance is used, and incoming faxes beyond it remain inaccessible until a refill or upgrade. FaxTerra accepts PDF, JPG, PNG, HEIC, TIFF, GIF, BMP, and WebP files. Teams can share a number, inbox, sent history, and monthly pages, with unlimited invitees and no per-user fee. Delivery confirmation arrives by email, and fax status can be checked at any time. FaxTerra advertises 256-bit encryption; paid plans can add HIPAA compliance with a signed BAA, PHI-free notifications, and a six-year audit log. Purchased credit pages never expire. The Starter plan costs $4.99 a month; other options include one-time credit packs and a one-time fax number for 90 days.

TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.